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Jura Capresso ENA 4 (13421) Questions & Answers
The grounds container in my Jura Ena4 is jammed.
On the A1 there is a sensor on the bottom edge of the panel showing the help phone numbers. On other models it may be located behind where the trip tray would be inserted. The sensor detects the presence of the grounds container. Take a paper clip and push up inside the notch holding the sensor. Do this with the machine on. The flap will be withdrawn and everything will fit back in.
Display reads fill beans, but bean are filled. I
This sounds like the grinder is not strong enough to grind properly. Try adjust the grind to a bit coarser, if this makes no difference then the bearings inside the grinder may gone. Try only fill a small amount of beans in the container and see if it works. It may be that when there is too much of a load on it it will not spin the blades.
Disassemble ena 4
As far as I know the Jura machines have a special oval shape screw head on their panels...and Jura charge something outrageous like 150euro if you want to buy the tool for opening these! Mite be worth trying to open it some other way like by gluing a tool or something into the head and let it dry, then open it.... then maybe replace the oval head screw with a different screw type when reassembling. Not an easy method of getting past the problem but id sooner do it than pay for the tool!!Hope this helps
Add water message on constantly
remove tank clean with hot water, rinse and shake you should hear a rattle in the bottom of the tank. if you dont the the small black float built into the tank side wall is stuck. once free it will work fine.
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