You need reflash the software/firmware on the phone.
Many of us have never done the update before and it might be a little
bit difficult if you are not very tech savvy. The following process can
be applied to any Nokia phone which supports the software update. .
1. Backup your data - this is crucial; before you start doing anything you need to backup your phone; there are two ways:
- memory card - if you have a memory card then the process is simple; go to the Tools - Memory select Options - Backup phone memory; take out the memory card from the phone
- Nokia PC Suite - if
you don't have a memory card you can use the Nokia PC Suite software to
do the backup; the software comes on a CD with your phone but if you
don't have it you can download it from the Nokia website (you'll need USB cable to connect your phone and pc)
2. Charge your battery - this is very
important; charge your battery to the full power before starting the
update process; if you run out of battery in the middle of updating you
can seriously harm your phone (it probably won't even start up)
3. Download Nokia Software Updater
- install the updater; this piece of software will guide you through
the whole update process; you might need to unblock it in your firewall.The cd provided with phone also contain this.
4. Launch the Nokia Sofware Updater - from
now on it's really simple, just follow the guide and you'll be fine; the
whole updating process takes several minutes to complete, don't try to
cancel it in the middle in any case, your risk damaging your phone; in
my case it took about 15 minutes to complete;
USB cable needed again
Regards.....
5. Restore your data - if you used a memory card for backup then you simply go to the
Tools -
Memory select
Options -
Restore from card; if you used Nokia PC Suite you have to connect your phone to the pc via
USB cable, select Backup and Restore
Now you have your phone loaded with the newest software. If you
experienced some problems with your phone performance before the update
process should fix it. So go on and check it out. To make sure your
phone is really updated type *#0000# when in idle screen and check the
software version. Hope it helped :)
Regards....