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NOTE : The images shown below are from the representative product and may differ from your Brother machine.
2-1.Disconnect the Brother machine from the poweroutlet.
2-2.Open the scanner cover by pulling up on the lower right corner of the cover.
2-3.Check the print head's position.
In the example photo the print head is positioned at the left hand side of the platen area.
2-4.Gently move the print head to the center.
Caution
Be careful not to force the print head to move.
If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".
2-5.Examine under the print head. If anything is found, remove it.
Hint
Use a flashlight if necessary to check thoroughly.
2-6.Close the cover and reconnect the machine to the power outlet.
If the message continues to appear on the LCD, the machine will require repair.
Note
Please contact Brother Customer Service from "Contact Us".
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