20 Most Recent Fellowes DM8C Cross-Cut Shredder Questions & Answers

1. Remove Shredder from paper catcher bin
2. Remove shredder cover from shredding mechanism assemble (approx. 6 screws on bottom of cover)
3. Separate shredding mechanism from bottom cover (may have disconnect circuit board from assembly and other wiring from switches , sensors, etc,)
4. Remove motor gear cover (approx. 4 screws)
5. Separate shedder main drive gear from motor step up gear by pulling gear out
6. Turn shredder mechanism up side down to access the cutting blades
7. Use an adjustable wrench to turn the main drive gear to see stuck paper
8. Use a needle noise pliers to remove paper shreds
9. Repeat step 7 and 8 until all shreds are remove and cutting mechanism move smoothly
10. Reassembly before testing shredder
11. If you remove only some of the shreds, the motor may seize up and strip the plastic gears from step up gear.

On the bottom of the 'TOP PART WITH THE MOTOR AND BLADES" is a SAFETY SWITCH that must fit onto a small piece on the inside of the basket for the unit to run. If the basket is cracked and the small plastic piece does not match up the machine will not start. Your options are: 1) Try to repair the basket to get the switch to line up 2) Go to the manufacture's web site to purchase a replacement basket. 3) Trash it all and buy a new unit.

This may seem to simple but.......sometimes when you put too much oil into the blades through the top portion, the paper get drenched with oil and will not feed in. Plz try a few sheets or a thicker paper to push through. It may just be that simple. Good luck. Plz N' Thnx, Bogie

If you are sure you have cleaned the sensor and there is nothing triggering it (debris of any type) I would try running a couple sheets of paper halfway through it and then reversing the out and see 8 it clears up the problem. If it does not then the likely solution will be to replace the sensor

the easiest way is to put shredder oil on some papaer and run it through the machine thats how we do it

Staples Shredder Oil or GBC Shredder Oil usually about $12.00

Jammed