20 Most Recent
Dyson DC27 Bagless Upright Vacuum Questions & Answers
We have a dyson dc27 total clean, this is the
My vacuum engineer friend loves Dysons ~ he says that they keep him in business!!
The only machine that I have found any use on animal hairs is the Miele Cat'n'Dog model.
The turbo brush is excellent.
Dogs shed most of the time so that means to keep onto of the hairs you need to vacuum most of the time (once a day!).
Miele Cat and Dog Complete C3 Canister Vacuum
Pricey but mine is brilliant.
Dyson's are cheaper and now you know why!
Good luck
Dyson DC27- machine stays on with red button but beater brush won't stay on while vacumming low carpet.
Hello, this is Ava with Think Crucial.
There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.
First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.
While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.
You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
https://www.thinkcrucial.com/search?type=product&q=dyson
I hope this was helpful.
Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
Wand will not pull out
Hi Colin, it's Jack at Dyson.
DC27's wand should release from the machine easily, and disengage from the body of the machine when it's fully extended. If it seems to be jammed in place, it's possible there's a blockage within the hose which is preventing it from extending.
To resolve this, open the clear U-bend and check for any obstructions.
This should help, but if you continue to have difficulty you're welcome to get in touch with the Dyson Customer Helpline for further assistance from our experts. We can help you check if the mechanism for the wand is damaged - and if a replacement part is needed, we can confirm whether your machine is covered under the Dyson warranty.
You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
How do i change the brush bar and belt on a dyson dc27
Hi there, it's Jack at Dyson.
DC27's brush bar is powered by a belt engineered to last the lifetime of the machine in normal use. Unlike a conventional vacuum cleaner belt we wouldn't usually expect it to need replacing, and therefore it's not designed to be accessible to the User.
If your DC27's brush bar won't rotate this may be caused by something simple, and we should be able to help you resolve this with some simple troubleshooting checks over the phone.
When you have your machines easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
We'll look forward to providing further assistance.
A bought a second hand dyson and the brushes r going very slow should they be like that
Hi Michele, it's Jack at Dyson.
When DC27 is reclined and set to 'carpet' mode, the brush bar should rotate rapidly. If it's rotating slowly or seems to be stalling, something could be jamming the brush bar. Try checking the cleaner head for any obstructions and removing any threads, hair or other debris from around the brush bar. If you're confident you can't see anything creating the issue, it's possible the machine is damaged, or the brush control clutch mechanism may be worn.
If you'd like some further advice from our experts on resolving this, you're welcome to contact us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Dyson instructions
If you have a particularly thick carpet you may wish to turn the brush bar off. This will make the machine easier to push, however it will not vacuum as effectively. Dysons can sometimes feel a little difficult to push when vacuuming carpets because they have such great suction.
How do you make it easier to push on carpet
Have your Vacuum unplugged, turn the 3 flathead (plastic) screws 1/2 turn to the left, remove the rubber stripping that goes all around the brush part, then replace cover. T
Not finding what you are looking for?