20 Most Recent Rimage Prism Plus Thermal Label Printer Questions & Answers

Something is jamming it. You need to open it up and find out.

I need more information, what type of printer? and what operating system?

There is no Windows 7 or 8 Drivers for the Prism printers unless you have purchased the New Prism III (the printer is Black) Rimage has no intention of ever releasing a newer print driver. John Norma Max Optical llc

There is no Windows 7 or 8 Drivers for the Prism printers unless you have purchased the New Prism III (the printer is Black) Rimage has no intention of ever releasing a newer print driver. John Norma Max Optical llc [email protected]

Here is the link for the Rimage Prism drivers. https://support.rimage.com/hc/en-us/articles/201116326-Prism-Current-PrismPlus-Driver John Norman [email protected] 610-269-7033

There is no Windows 7 or 8 Drivers for the Prism printers unless you have purchased the New Prism III (the printer is Black) Rimage has no intention of ever releasing a newer print driver. John Norma Max Optical llc [email protected] 610-269-7033

Do you still need a windows 7 driver for your Rimage PrismPlus or Prism Plus ? contact [email protected] may help you out, he took care of my PrismPlus unit

my printer won't printer when i set it but it wasorking and stop in the middle of a job but now it seems not to be recieving the message from the comp.

Usually this is a bad printer pad, or your disc are not flat? Put the disc on a table, push near the edge of the disc and the opposite side should not lift up. In rare occasions the clamp pins will lower into the mounts. They can be raised with a flat screwdriver but be very carefull. If the pins extend above the CDs they will destroy the printhead ($575) John Norman Max Optical llc. www.maxoptical.com

Hello peter_vitsek,

This is usually caused by warped media and should give you an error code. Please check to make sure your media is flat and not bending in the middle.