20 Most Recent Transcend StoreJet 320 GB USB 20 Hard Drive - Page 4 Questions & Answers

this like it caused by virus
download and install smadav antivirus
you can download at http://smadav.net
after download double click the installer and smadav will show
check all your drive then click start scan, wait until finish
if scan finish click at fix all and your data will back again

Your error is occurring because the cd/dvd driver is having a problem raeding and transfering data. Click on "start", lower left side of your screen. Find "control panel" and ckick to open. Find "Programs and Features" in your list (maybe an icon) and right click on and open then click continue. In this window click on box with + next to "ATA/ATAPI controllers. You will get a drop down and if you see a red X or yellow triangle or exclamation point, click on that and see if it allows you to update. Now in device manager find DVD/CD Rom drives and click on the box to drop down. If you have red X, etc, click on that. Drp down the window again for dvd/cd rom drives and right click on it. A window will open click on update driver software. Then click search automatically for update devices. It will either say it's up to date or it will recommend update.

if you have access to a mac yo may need to refort mat the drive to FAT32 or NTSC format, windows does not recognize MAC format of data

Hi,
This is most likely because your hard disk is formatted using FAT32 which has a limitation of 2GB file size. Backup your data in another location and format the disk to NTFS and you should be able to copy that big file.

yes u must give it to technic they can help u. After that u can run it mayby with Linux.

podsoidiny oba provoda v computer i najmi na knopku na verhu s levo na HD

To assist your further I need to know the model of the StoreJet you have: http://www.transcendusa.com/products/Modlist.asp?CatNo=109&LangNo=0&Func1No=&Func2No=

You can respond to this page with the model number or if you know the model number yourself, just click on that link, select your model, click on Support and Downloads, then click on Driver/Firmware. If that link is unclickable, then click on Software instead. All you have to do now is Download, then Install the StoreJet Elite software.

If this doesn't work, something in that Hard Drive may be corrupt, preventing the computer from recognizing it. If this is the case, you would need to download and run the StoreJet Formatter Utility. This WILL erase all contents on that Hard Drive.

If either of these solutions doesn't resolve your problem, please return to this page and post a response. I will be happy to assist you further.

Make a linux boot disk. Boot your computer with this disk. Retrieve all data to other disk. than reboot windows 7 and format disk.

LinuxMint life cd, does not install.
http://www.linuxmint.com/download.php

Hi,

A cyclic redundancy check, known as a CRC error, often occurs when you're attempting to transfer data to a hard drive. It's most commonly caused by an interruption in the recording process, but also can be a sign that you've got problems with your hard drive or optical drive.

Here are some steps fixed the issue:

Rule out problems with your computer Start by defragmenting your disk. Click the "Windows or Start" button in the lower-left corner of your computer screen and select "Control Panel." Click the "System and Security" icon. Choose "Administrative Tools," then "Defragment your hard drive." This will clear up clutter on your hard drive that could be causing the error

Use the CHKDSK program in Windows to see if there are other problems with your hard drive. Click the Windows or Start button and select My Computer or Computer. Right-click the drive with the CRC error. Choose Properties, then select the "Tools" tab. Click Check Now. Make sure the program will fix disk errors by checking the top square in the dialog box. Click Start.

If the hard drive is not detected by the sytem try if to a different usb. If still fails check the warranty of the drive then call the manufacturer or store you purchase it you might have a bad drive.

Thanks for using Fixya.

First, if you're using a version of Microsoft Windows, right click "My Computer" and in the menu, click "Manage"...
On the left hand side you should see "Disk Management"... Click on that and give it a few moments... If it pops up there, you're doing good so far...
It will give you some details about your drive, if it's healthy or not, partitioned/formatted or not etc...
You'll probably have to format it to have it work and show up on your computer.
Hopefully, it's not broken! I hate buying used parts that are broken...

Please try to change the view type of the Folders.

1. Click on view on the standard tool bar, select different views like, tiles, list, thumbanils etc.
2. open the harddrive, select search and search for all files and folders.
3. Connect same harddrive in other computer and check whether it detects all other folders.
If yes,
restart the computer and connect the hard drive again.

All the best!!

click start control panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart if this does not fix the problem you might try click start control panel administrive tools ,computer management ,device manager scroll down universal serial bus controllers you should see a yellow question mark? right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver or scroll to disk drives if you can see your drive + to expand right click you should see options to update driver,disable,uninstall scan for hardware changes. or select properties you should see options in the general tab to troubleshoot,policies,volumes,driver and details under the driver tab you will have the options to check the driver details,update driver,rollback driver or uninstall hope this helps

use this device in different PC if its recognized then format there and then connect it with these PC.

if hard disk asks for formatting then format it.This usually comes when u have formatted your system.
If it is not the problem then explain your problem so that we can give u the best solution

when iam connecting sata hdd my system is restarting when os on what is the problem

1. some internal damage it occur,
2. The hard drive will work but not yet dispaly means inside circuit can be damaged is possible
3. go to device manager and check whether all ports are in active or not
4. another way to plug another USB port and then check it...
5. if it's not the correct reason means check external hard disk..

In this case you should use data recovery software to try recovering the files and data, provided those lost data are not fully overwrtten.

Be careful: Before your files are recovered, do not attempt to save more files to the HDD in case the original files are overwritten.

Just hook it to the computer with the supplied usb cable and once the computer has reconized it you just press the one touch button on the hard drive, you can also drag and drop files by opening it going through "Mycomputer" and selecting the drive. you can also get the manual here if you need it.

Try restarting the system. :)

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.


There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".