20 Most Recent Transcend StoreJet 320 GB USB 20 Hard Drive Questions & Answers


You might try the drive on another computer to see what result you get. If the same, I would try a repair operation on the HD to see if that helps the situation. Right-click the drive, click Properties, Tools, and run a repair. I don't know if you'll get that menu option.If not, I would next try Explore, This PC, Computer (at the top of the window), Manage, Disk Management and see if the drive is seen there, and whether you're offered a repair option.

Transcend... | Answered on Feb 19, 2018


Check the permissions for the drive.

Transcend... | Answered on Oct 07, 2014


Take a look here:
http://www.howtogeek.com/howto/22251/find-your-missing-usb-drive-in-windows-7-vista/

Good luck,
A.Misset

Transcend... | Answered on Aug 17, 2014


Hi
First thing you do is go to bios by pressing dell,f10,f11 depending on your model check the boot option is it set properly than change the drive mode to IDE if its set to AHCI or the other and save and exit than boot your system does it work what is the message comes please let me know.
if it is booting than well and fine if not than you have to remove your hard drive and connect to any pc and check the contents if it show the file system fine than just back up your data and reinstall your operating system.
please feel free to contact me for any help.

Transcend... | Answered on Jul 07, 2014


Check that the USB cable can provide enough power to the hdd. Check that the USB port is powered. Older USB slots may not have enough power to run larger external HDDs, there you may require separate power to be plugged into the hdd. Are you using the original USB cable provided with the external HDD?

Transcend... | Answered on Apr 01, 2014


please low level format it with a low level format software from hddguru dot com its free to use. please be careful as all the data is lost and is irreversible process.report us if the drive is still slow.

Transcend... | Answered on Mar 17, 2014


download the program unlocker

unlock the file and then delete

Transcend... | Answered on Jan 13, 2014


Hi there,your external hard disk may be infected by virus.Firstly,remove the virus with anti-virus software in your computer.Then you can recover your files from hard disk with third party data recovery software.I have succeed to recover files from hard disk with Tenorshare data recovery.It can recover data after deeply scanning your hard disk to look for lost data.
By the way,you can download a trial version and scan your hard disk for free to preview whether your files can be recovered. http://www.any-data-recovery.com/index.htm

Transcend... | Answered on Aug 09, 2013


If it's an external drive, you can buy a new enclosure, pull the drive and put it in the new enclosure. If it still doesn't work then no it's probably dead.

Transcend... | Answered on Jul 09, 2013


Are you connecting it to a "USB 1.1" port, or to a "USB 2.0" port, on your computer?
The latter ports are 7 to 10 times faster!

If your desktop computer does not have any "USB 2.0" ports, you can purchase an add-in PCI card, to add such ports.

Transcend... | Answered on Jun 09, 2013


You connected it to a "USB 1.1" socket in your computer, which is only 1/40 of the speed of a "USB 2.0" socket (if your computer has any such USB sockets). If you don't have any USB 2.0 ports, buy a PCI add-in card to add some ports to your computer.

Transcend... | Answered on Jun 09, 2013


w7 First, please disconnect all USB devices and then perform the following steps:

Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.

In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".

Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".


Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. Click start control panel administrive tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamtion mark? ! or a Red X right click to reinstall drivers. If your computer came with a motherboard disk the drivers could be on it. If you can see your usb drive but its not working ports(com&lpt)right click update driver if this fails to fix the problem Check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts. Click start click on my computer you should see your usb drive right click on it then select format another way is to control panel administrative tools computer management disk management right click on your drive select format If you need more help with this post a reply Hope this helps.

Transcend... | Answered on Jan 16, 2013


If the hard drive in the IBM laptop is OK then remove the hard drive from this laptop. Connect this hard drive to an USB hard drive adapter then connect the USB adapter with the hard drive into the USB port on the Vaio laptop. The Vaio laptop should see it as an external storage device (if the hard drive is OK). You can then open the various folders and files then copy these to the Vaio laptop

Transcend... | Answered on Jan 10, 2013


w7

First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.



In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".



Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.


for xp or earlier


click start right click on computer select properties device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X


you will need to update/reinstall drivers

right click to reinstall drivers


if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem


check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts



hope it helps

Transcend... | Answered on Nov 12, 2012


These things die like flies, for no good reason I have found. Especially if you have tried it in a PC that has never had it in before. You may as well try to reformat it. At least this way you may get a working drive again. But FIRST also Check the drive is OK, or Not by removing it and try connecting to a PC's SATA port. OR get a USB to SATA drive dongle, and see if the drive will work with that. Sometimes the USB electronics in the USB Drive is the actual culprit.. If the drive is OK, then you can use it on the dongle you tested it with.

Transcend... | Answered on Aug 06, 2012

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