20 Most Recent Tektronix Phaser 860DP Thermal Printer Questions & Answers

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Most likely a bad print heat. One of the ink heaters is overheating.

There are two places to insert the clip on the right side of the paper tray. Replaced the clip into the top slot and the printer works fine again.

It is a print head tilt error.
Most likely ink is in the stainless steel pivot block at the bottom of the print head.
Also the printer could have been unplugged and the cleaning blade is stuck to the print head.
Or a cable is binding the print head movement.

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Fault 07,005.47 is a failure of the drum maintenance system. Having the printer repaired by a certified technician is strongly recommended because the printer's covers will have to be removed, and the printer partially disassembled.

Exactly what 2 of mine are doing. I have no clue on how to fix this so if you find a solution let me know via e-mail if you can. My e-mail is [email protected]

Thank You

POSSIBILITIES

Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt Cause:
A Phaser 7700 Accumulator Belt was installed in a Phaser 7750. The Phaser 7700 Accumulator Belt does not have retractable 1st Bias Transfer Rollers; so these errors will be reported if one is installed in a Phaser 7750 printer. Solution: Fixed! Did not fix. Remove the Phaser 7700 Accumulator Belt and install a Phaser 7750 Accumulator Belt. TRY FIRST (Solutions without parts):
1. Check that all shipping restraits have been removed.



TROUBLESHOOTING TIPS AND HINTS:
1. Test the 1st BTR motor in diagnostics to verify proper operation. 2. Test the 1st BTR sensor in diagnostics, then run the 1st BTR motor test and recheck the 1st BTR sensor. Sensor state should alternate between L and H. The sensor is part of the accumulator belt.

PARTS:Parts are listed in the order of highest probability for repair.
NUMBER QTY DESCRIPTION
116177400 1 *KIT IBT - UNIT



REPAIR/INSPECT/PREVENT PROCEDURE:
1. Clean feed rollers, exit rollers and guides; replace if
necessary.
2. Clean feed rollers and exit rollers only when dust or
debris is visible.
3. Remove and clean all paper trays.
4. Clean the Laser Scanner Unit window.
5. Inspect the image density sensors; clean if necessary.
6. Inspect the accumulator belt home sensor; clean if
necessary.
7. Inspect the fuser assembly; clean if necessary.
8. Print the Error Log, diagnose and repair any problems as
indicated.
9. Print the Usage Profile, diagnose and repair any
problems as indicated.
10. Check version of all installed firmware; as
appropriate, install the latest version of firmware.
11. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
areas.
Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt

good for you

Hello Sancorp,

In order to provide you a better solution I request you to provide me the opearating system you are using and also the make of the computer.

Thank you.