1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier
moves and stops at the loading position, unless the All-in-One is busy.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Unplug and re-plug the printer into the power source
to reset it.
6. When the printer turns on, reinsert one cartridge
first.
7. Close the printer cover and check for any errors.
8. If no error appears, reinsert the other cartridge.
Close the printer cover.
9. Replace whichever cartridge is causing the error to appear with a new cartridge.
1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier
moves and stops at the loading position, unless the All-in-One is busy.
Note:
If the carrier does not automatically move to the center, turn off the
printer/unplug the printer from the power source and then slide the carrier to
the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer.
Pull out the power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds.
6. When the printer turns on, reinsert one cartridge
first.
7. Close the printer cover and check for any errors.
8. If no error appears, reinsert the other cartridge.
Close the printer cover.
9. Replace whichever cartridge is causing the error to
appear with a new cartridge.
I hope this helps.
Using the printer control panel
1. Open the top cover, and then load an original document face
down on the scanner glass.
2. Close the top cover to avoid dark edges on the scanned
image.
3. Make sure that the printer is connected to a computer,
and that both the printer and the computer are on.
4. From the printer control panel, press the scan button.
5. Follow the instructions on the computer screen.
Using Windows
1.
Open the top cover, and then load an original document face down on the scanner
glass.
2.
Close the top cover to avoid dark edges on the scanned image.
3.
Do one of the following:
•
In Windows Vista, click > All Programs, and then select the printer program
folder from the list.
•
In Windows XP, click Start > Programs or All Programs, and then select the
printer program folder from the list.
4.
Click Lexmark Productivity Studio.
5.
On the main screen, click Scan.
6.
Follow the instructions on the screen.
Using Macintosh
1.
Open the top cover, and then load an original document face down on the scanner
glass.
2.
Close the top cover to avoid dark edges on the scanned image.
3.
From the Finder desktop, double-click the printer folder.
4.
Double-click the 2600 Series Center.
5.
From the "What is being scanned?" list, choose the type of document to be
scanned.
6.
Click Scan.
1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the
print spooler service)
2. Browse to your windows\system32\spool\PRINTERS\
folder. You should see files there ending in .SPL and .SHD created around the
time you tried to print - delete these files.
3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the
print spooler service)
4. Double click the printer icon in the lower-right
corner of your taskbar to examine your print job queue and browse to View ->
Refresh.
Try to print a document again to verify that the problem is fixed.
If you're still unable to print, follow the steps below:
1. Disconnect the printer from your computer. 2. Re-brick your printer.
Pull out the power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds. 2. On your computer, go to Control Panel > Printers
and Faxes. 3. Delete the Lexmark print object. 4. Reboot your pc. 5. When your pc turns on, reconnect the printer. 6. Wait until your pc fully recognizes the USB
connection. To check, go to Control Panel > Printers and Faxes. If you see a
new Lexmark print object in the list, then try to print a document again to
verify that the problem is fixed.
Leading
cause of paper jams is debris/foreign objects that accidentally fell into the
paper feed area. Please follow steps below to fix the problem:
1. Remove
the sheets of paper from the feeder.
2. Grab a
flashlight and look inside the feeder for any debris or foreign objects.
3. If
you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
4. If
feeder is clear, place the printer back on the table, open the printer cover
and remove the cartridges.
5. Check
the cartridge area for any obstructions/debris in the cartridge carrier's path
or the paper path.
6. If
cartridge area is clear, close the cover.
7. Re-brick
your printer. Pull out the power supply, black box where the power cord is
plugged in at the back of the printer, and put it back after 30 seconds.
8. When
the printer turns on, reinsert the cartridges and load some paper. Try to print
a document again to verify that the problem is fixed.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
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