20 Most Recent LeapFrog Didj Console Questions & Answers

plug in computer and find the tune up button

press power 1 minutes hold

Hey Jackiedonder!
I, too, have a mac and I've been having the same problem. In fact, I thought we had a faulty Didj, and I broke down and bought a second one. The second one is having the same issue. Unfortunately, Leapfrog doesn't address this issue online, and their customer service is only available on Monday from 9:00 -5:00 and Friday from 9:00 - 3:00. Seriously? I can't sit at work on the phone, trying to solve the problems with my child's game. I'm extremely disappointed with this product, and with the availability of help. It's turned out to be a big fat pain in the $@!. If you still have your receipt, I'd return it as fast as you can. Nintendo DS, anyone?

Just like a Cell phone.

Hi there, From the sounds of it, the Game Card may be corrupt and unfortunately, the data may all be lost.

you don't

No parts are available but you might try to use some Crazy Glue to repair the crack, or just buy a new one.

If you purchased it from brand new and the screen was not broken due to being hit etc and just broke you can take it back for replacement free of charge, If it has been damaged by being hit etc unfortunately you will have to pay for it to be fixed or replaced. They have ways of telling if it was due to a faulty device or if it was done through miss use as they destroy quite a number of these before release as to get as much data for there device on what tell tale signs are of being hit, dropped, kicked etc. I should know I used to work for a similar company and was a product tester and also had the chance to destroy a few devices to gather the data the company needed for the exact same reasons as stated above.