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I have a Kenmore Stackable washer & dryer - I
It appears your dispenser solenoids or CCU (timer) has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
on Oct 07, 2019
No drainage, Sound in Spin/Rinse Cycle
You may have a broken pump belt, or belt may have fell off pump pulley. Another possibility is that you have a bad clog before the pump keeping water from draining. Your machine will agitate because this is a separate belt. Good Luck Friend.
on Oct 14, 2017
Question is a bit vague, does this apply to your washer dryer? This seems to imply that the appliance will need to have the 240v option selected on the appliance before it's connected to 230v. It's NOT the same as a device which can accept between 110- 250 volts, it's 120 OR 240 ( 240 is to all intents the same as 230). My answer is NO
on Oct 20, 2016
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