20 Most Recent Kenmore HE3T Washer - Page 5 Questions & Answers

Press the "Stop" button twice to cancel the cycle and unplug the washer "F21" could be a blockage ... check the drain hose for kinks, and clogging with ****... and try the cycle again.

cheers

Hi from retired Englishman in SW France,
The decode for Kenmore (Whirlpool) 'F11' is 'communication error, control unit' which sounds rather drastic! However often it just requires re-seating (disconnection and reconnection) plugs and cables on the control unit. The downside is that it would require a service call, sorry ;-0(
Good luck, John C

Hello & Welcome to FixYa

FH error code is displayed when the control detects no water entering the machine. To clear this error press and hold the PAUSE/CANCEL button twice. You can then check if the water inlet valve is fine and not clogged with foreign particles, try to clean it. If the water inlet valve appears to be fine then check if the pressure switch hose is properly connected to the pressure switch & tub. Please get back to me if you have any questions.

Kevin

Hi.

When that happens it is often because the drum bearing is starting to go. The first symptom is a loud high pitched noise during the spin part of the cycle. As problem gets worsening you will notice that the drum will be a bit wobbly if you spin it by hand.

Here parts and diagrams.

Regards.

Ginko.

Hi from retired Englishman in SW France,
Here are my general guidance notes ;-0)
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Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

If the filter and hoses are clear and the pump is not obstructed then ether the pump is not pumping fast enough(replace pump) or if everything seems to be working properly then the controller may bad.

Disconnect power to the washer and open the door. Remove the door gasket retaining hoop by stretching apart the retaining spring at the bottom of the door opening. Gently peel the part of the door gasket near the door lock/latch assembly off the lip of the right side of the door opening. Remove enough of the door gasket to access the door lock/latch assembly behind the front panel.

Remove the three screws securing the door lock/latch assembly to the front panel and slightly lift it then pull it back off the front panel. Pull the door lock/latch assembly out of the washer and disconnect the wiring harnesses.



Connect the wiring harness to the new door lock/latch assembly and install it back in place behind the front panel. the door lock/latch assembly and put the eased part of the door gasket back into position over the lip of the door opening.

Check that the door gasket is properly seated before putting back and securing the retaining hoop around the lip of the door opening and the door gasket.

The F11 error code is a communication failure between the 2 control boards. One of the control boards is not seeing the other. This would be caused by either one of the control boards has failed or the harness between the two has failed. 90% of the time it is the upper main control board.

Hello & Welcome to FixYa

F35 error means that there is some sort of issue with the steamer electronic board and analog pressure sensor has gone bad. Check that the hose is firmly attached with the washer and is not blocked. You can also check the water level pressure switch operation. Please get back to me if you have any other questions.

Kevin

Hi from retired Englishman in SW France,

This is a common problem with many machines.
I suspect that the conditioner/softener tray needs a thorough clean! Please note the comment in BOLD.

Remove the complete drawer. To do this you will have to do one of the following-

• push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
• release the catch underneath or
• lift upwards on the tray as it is coming out to clear the lip underneath.

One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover on it which you must remove to expose the little stuck up pipe/tube. This is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
Good luck,
John C

Hello,

Welcome to FixYa.

Based on your description..." water is running out of the front and onto the floor. the washer is off and door is open" , you likely have a faulty inlet water valve.

The valve # is 8182862 and varies in pricing around $40 - $75...double check with your specific model number when inquiring.

It should be available at most brick and mortar appliance part locations or if you prefer on-line shopping try "searspartsdirect.com" "repairclinic.com" or "appliancepartspros.com" to name a few.

To swap out the valve simply follow these steps...

**Unplug the unit from the wall before attempting any repairs suggested here...safety first**

1) turn off the water and unfasten the hot & cold fill hoses going to the washer.

2) remove the three screws along the back of the top panel and then slide the top panel back slightly and pull up. The panel should lift away.

3) in the left rear corner ( when observing from the front of the washer )you should now see the valve.



4) remove the wires, carefully the harness has little release tabs which must be bent back slightly to pull the wire & harness off.

5) remove the hose to the dispenser assembly, a pair of pliers or vise-grips works well here.

6) remove the screw on the outside back wall of the washer and pull the valve out, voila !

Reverse order to put the new one in "voila", and good job. You potentially saved yourself $200 or more for parts and labour.

Hope this answers your question but more importantly solves your problem.

Thanks for choosing FixYa for your repair solutions today. Let me know if you need further assistance.

Please take a moment and rate the solution provided for you as well as a testimony if you feel it warranted.

Good luck.

Regards,

Macmarkus :)

Hello & Welcome to FixYa

F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display sud and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.

Kevin

Hi, W/D here.

It sounds like a loose connection at the control panel. Disconnect the power, and make sure that all of the connections are plugged onto the terminals correctly.
Best regards, --W/D--

check fill hoses screens for silt,dirt also at the water valve screen. if dirty clean and replace the screens at hoses and clean screen at valve. if this wont work make sure water pressure is at least 20psi. if it is replace water valve if problem not solve or continue.

This usually indicates a clogged drain filter or pump. Try this link it should help F21 Fault Code Repair

The damage to the machine needs to be looked at to see if it can work ok or needs repairing.
Why was the repair man so expensive ?
Maybe get price of another repair company ?
only you can decide wether you want to do job yourself or to get new machine with warranty.

Hello,

Welcome to FixYa.

Based on your description..."water leaks into the drum between loads when not in use" , you likely have a faulty inlet water valve.

The valve # is 8182862 and varies in pricing around $40 - $75...double check with your specific model number when inquiring.

It should be available at most brick and mortar appliance part locations or if you prefer on-line shopping try "searspartsdirect.com" "repairclinic.com" or "appliancepartspros.com" to name a few.

To swap out the valve simply follow these steps...

**Unplug the unit from the wall before attempting any repairs suggested here...safety first**

1) turn off the water and unfasten the hot & cold fill hoses going to the washer.

2) remove the three screws along the back of the top panel and then slide the top panel back slightly and pull up. The panel should lift away.

3) in the left rear corner ( when observing from the front of the washer )you should now see the valve.



4) remove the wires, carefully the harness has little release tabs which must be bent back slightly to pull the wire & harness off.

5) remove the hose to the dispenser assembly, a pair of pliers or vise-grips works well here.

6) remove the screw on the outside back wall of the washer and pull the valve out, voila !

Reverse order to put the new one in "voila", and good job. You potentially saved yourself $200 or more for parts and labour.

Hope this answers your question but more importantly solves your problem.

Thanks for choosing FixYa for your repair solutions today. Let me know if you need further assistance.

Please take a moment and rate the solution provided for you as well as a testimony if you feel it warranted.

Good luck.

Regards,

Macmarkus :)

If i remember correctly F02 is a drain problem. you should check to see if the is something blocking the drain pump.

did you select delay wash.... it sometimes happen by accident try delay time button to stop delay wash the hit cancel....

First, make sure that both hot and cold water valves are turned on.

The F20 error code is indicating that the water level switch is not detecting a change in the water level while filling. You mentioned that you raised the drain hose so that it's only 3-4 down inside the drain pipe. If the stand pipe is too low it still could siphon out. Watch the end of the drain hose while it's filling with water to see if water is gravity draining out while it is filling.

If the washer is filling with water and you see no water draining out the hose while it's filling most likely it would be a stuck water level pressure switch or the water flow meter.