It sounds from your description that the phone has a fault at the socket. Are you able to borrow or buy another battery to see if that cures the fault, and then you can be sure it is at the phone. If at the phone, you will need to see a service agent for the phone.
there is not itunes for the hero, itunes is an apple product. If you are wanting to play songs you downloaded from itunes on the hero, all you have to do is drag the songs onto the SD memory card under a folder called music.
You can try Data recovery software!
no root !
Can you retrieve deleted text messages on Android? Yeah, this video will show you the full guide for Android textmessage recovery. Don't hesitate and recover deleted text messages from Android 4.0, 4.1, 4.2, 4.4, 5.0, 5.1 and more versions right now!
Not only can you recover SMS messages from Android backup but also can recover Android SMS messages without backup. This video is showing you how to recover deleted sms messages on Android without root your phone.
Some common situations that lost text messages you can recover from:
1. accidentally deleted texts on your android phone
2. lost text messages after Android 5.0 updated or other Android upgrade.
3. save text messages from water damaged, crashed, broken or smashed Android phone
4. Android deleted text messages randomly by itself
5. Factory restore Android phone.
Watch this video and share it with your friends too so that they can also get their precious lost data back.