Top 20 HTC Hero Smartphone Questions & Answers

You may get some help here How To Fix Can Establish reliable connection to the Server Play Store...

It sounds from your description that the phone has a fault at the socket. Are you able to borrow or buy another battery to see if that cures the fault, and then you can be sure it is at the phone. If at the phone, you will need to see a service agent for the phone.

your phone is lock so you have to go local store to open it

Hey Bruce, Unfortunately most phone providers do not have internet support for roaming areas, contact your phone provider to inquire if they support roaming internet access or not to resolve this issue. There is no way around this unfortunately, if your phone provider does not have the support for this, then you will not be able to access internet while roaming. Please let me know if this helps, Thanks, Hunter Quinn - IBM Technician

You might not be in a data cell area if that happens. Check and see if your phone says 4G, LTE, 3G or CDMA. If it says 1X or something else, you're probably not in an area where your phone can do what you want it to do.

I think you can be glad for that. I think your phone is setup for that or your provider does not like you to access the internet while roaming, because this could cost ten times or more than normal

Have you checked if its the charger itself? That would be a likely cause.

Software of your phone is corrupted. easiest way out is to factory restore your phone....BUT THIS WILL EREASE ALLL USER DATA INCLUDING PHONE BOOK ENTRIES STORED IN THE PHONE MEMORY....However sim and memory card data will not be effected.........to do this...go to settings and select restore factory settings/full factory restore...ur phone will ask for security code....for code refer user manual..or enter code that u have previously changed.......if this fails then switch off phone,....remove battery....reinsert battery....press volume up,and Power button for about 15 seconds.........till boot mode appears and u get some text written on screen....using volume up key scroll thru the text and select erase all user data/restore....now press power button for about 2-3 seconds......process begins........restart phone.......this should solve the problem...........but if still problem persists then u will have to visit a service person who will flash ur set using special tool loke...volcano box. .

You should contact HTC about this, it's probably due to a software error, but if you cannot access your phone at all, you wont be able to fix the problem, either HTC has to repair it or send you a new one.. I hope this helped!

You can get the unlock code for your HTC Hero phone from WickedUnlock.com and unlock your phone from Network lock easily.

Google play store has a very good file manager to download it works well on my HTC Vivid.

reflash it with a custom firmware

Attempt it many times then select the forgot pattern optionEnter your Email-ID and PasswordIf you don't remember your ID and Password,Root your phone or re-install the Android OS

It sounds as though this is when you are trying to use the phone as a USB tether for your PC. This feature can be disabled by your network both on the SIM and I suspect more likely in your case in the software on the device if it has been branded by them.

take to repiaring

Battery has reached its maximum usable rechargeable lifespan and requires being replaced.

you can change the size by going on the message settings and turning the font size to bigger.

Recover Media Files from HTC Smartphone http://www.datarescuetools.com/how-to/htc-file-recovery.html

these phones have attached batteries you cant take it out. thank u!

You need free unlock pin for HTC HERO phone to unlock from network lock?You can cannot get free unlock code for this phone.You need to pay to get code.Visit the site Simpleunlocking.com get unlock code at reasonable cost and unlock it easily.