Top 10 HP Officejet 6500 Wireless All-in-One InkJet Printer Questions & Answers

to refill 920:

1. If you have the plastic cap that covers the 9 mm. hole where you can see the sponge, then tape this cap to the cartidge with scotch tape. If not, use some duct/masking tape to cover the round hole.

2. Use the dry hypodermic needle to find the hole that will be found at the very center of the 920 label. With the needle, pierce the label.

3. Fill the hypodermic needle with 4 cc of ink.

4. Insert the needle 2-3 cm. into the hole made in step 2. Draw out 1 cc of air, then slowly force the 4 cc of ink into the sponge. Use toilet tissue to absorb any ink that might have escaped.

5. Let the catridge stand overnight (if possible) so as to allow the ink to evenly saturate the sponge. If not, insert it into your printer immediately.

Note: If you are going to refill catridges, be certain not to allow the sponge to dry completely. Thus, you might want to do step one immediately and to enclose it in a sealed sandwich bag upon removing an empty catridge from your printer even if you are not going to fill it immediately.

the shortcut is:
c:\program files\hp\digital imaging\bin\hpiscnapp

I am trying to scan, but when I press the scan button it states "No scan options. Refer to device doc to troubleshoot". However, I can't find my device doc. I am assuming there is an easy fix?

Please perform the steps given below to scan multiple pages to a single PDF file.

NOTE: Before performing the steps please make sure that Adobe Reader is installed on your computer. If not installed then goto www.adobe.com and install Adobe Reader.

1. Open HP Solution Center.
2. Click on Settings.
3. Click on Scan Settings.
4. Click on Scan Preferences and Select the option 'Prompt for additional scans when preview is turned off'.
5. Click on OK to apply changes.
   
6. Now Click on Home and click on scan Document
7. Select Document to File under scan shortcuts.
8. Uncheck the option Preview Scan at right bottom of the scan window.
9. Now Click on scan to scan document.
10. When prompted for additional scan place the another document on scanner glass or ADF and Click on Scan.
11. After scanning is complete Click on Finish to save the scanned document
12. To Locate the scanned document (PDF) goto My Documents folder and Open My scans folder.

There is no way to reset the ink levels on this cartridge type yet. Any replacement chips on the internet are violating patent law. Once the chip tells the printer it is empty it will not print no matter how much ink is left in it. There is always a lag time between the introduction of a new cartridge type and the ability to fill it properly. For refills I would recommend Cartridge World when this cartridge type can be refilled.

0x61011bef is a general error that the chipset in the printer gives instead of a "carriage jam " error message.

Double check inside the printer as well to ensure that there is no bits and peices stuck insde the printer where the carriage assembly ( where the printheads sit) check to make sure that moves freely.
as well as clean the rollers on the back of the printer... silly yes but it has been know to cause an error if there is built up paper dust on them

Checking ink levelsUse one of the following methods to check the ink levels. Method one: Check the ink levels from the HP All-in-One The ink level is displayed on the main screen of the control panel display. Locate the two icons that represent the print cartridges. The icon on the left is for the color cartridge and the icon on the right is for the black cartridge.

• The exclamation mark (! ) symbol indicates a low ink level.
• The question mark (? ) symbol indicates the product cannot determine the status of the print cartridge. This might be because the cartridge is refilled.

Figure 1: Ink levels on the control panel display 1 - Exclamation mark indicates low ink in the color cartridge 2 - Ink level in the black cartridge is OK Method two: Check the ink levels from the computer using the HP ToolboxFollow these steps to check the estimated ink levels using HP Toolbox.

1. Make sure the product is on and connected to the computer.
2. Open HP Solution Center .
• Windows XP: On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
• Windows Vista: On the Windows taskbar, click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
• Windows 2000: On the Windows taskbar, click Start , click Programs , point to HP , and then click HP Solution Center .
3. Click Settings .
4. Point to Print Settings , and then click Printer Toolbox . Printer Toolbox opens.
5. Check the ink levels displayed on the Estimated Ink Levels tab.

Figure 2: Estimated ink levels

you can reset the hp 940 cartridge very easily by following these steps as under.. 1.. just take and insert the cartridges in the cartridge holders gently and softly until you hear the clicking sound 2.. just reset your printer and then start the recycling process so that the printer refreshes the cartridges. 3. Press the OK button on the printer and hold it for 5 to 6 seconds, and at the same time when you are holding the OK button press the red stop button also while holding it till the LCD gets refreshed
thanks

Partial reset:

Turn off the printer then disconnect the power cord at the back of the printer.

Wait for 20 seconds then press and hold # and 3 while reconnecting the power cord.

When the printer turns on, release both buttons. Try printing again.


FULL reset:

While the printer's power is on, disconnect the power cord at the back of the printer.

Wait for 1min. before reconnecting the power cord. If the printer did not turn on automatically press the power button.

Pick up a can of electrical contact cleaner in an aerosol can at the auto parts store.Pull out the cartridges, and carefully hit each nozzle in the head with a short blast (use snorkel on the spray can). No reset, no nothing, just turn it back on and print.