20 Most Recent HP Officejet 6500 Wireless All-in-One InkJet Printer - Page 5 Questions & Answers

This is a mechanical problem

There is a good video on YouTube on how to take apart. https://www.youtube.com/watch?v=CjqHFN-da8M

Hi I also had this issue. no paper anywhere but still the message. I found out that it was also not possible to move the carriage. I teared the device apart. found out that the ink cleaning mechanism was so filled with old and sticky ink. I cleaned it all,what a job..wear gloves I can now advise..and then it start working again...

It should be 32 volts DC ..this purple one only has two pins in it...now the gray one's have 3 pins..and I think it has 32 volts DC and 16 volts DC out...

You may download the manual and more from HP Officejet 6500A All in One Printer E710a User guides

cannot understand your question please eraboeate

Go the HP website below for suggestions: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02442656&cc=us&dlc=en&lc=en&product=4083871&tmp_track_link=ot_search

I will assume you are using the ADF (Auto Document Feeder) to do your scanning. When you lift the top of your machine to access the normal scanning plate you will see a strip of glass at the far end of the scanning plate. This is the ADF Scanner Plate. Using some rubbing alcohol and a clean cloth/paper towel clean this strip of glass thoroughly. There will be marks on the glass (Normally drops of ballpoint pen ink or whiteout) that has been left on this plate from previous scanning of documents that were not quite dry.

check utube. hp on-line. are they original hp cartridges?

may be pcl drivers are not installed correctly, once reinstall all HP Officejet 6500 printer driver download for windows 8 7 XP

your print heads are clogged , try head cleaning , Warning : uses alot of ink to accomplish

Check settings on page setup in your PC application (File - page setup) - it may be set to LIGHT or ECONOMY MODE or similar Or, your ink is nearly out. Or, your paper is too glossy and ink is not distributing well

A Google search found this: HP Officejet 6500 printer Top Cover Removal

The printer did not report empty ink tank's? or didn't you use the printer for a long time? The nozzles can be clothed. Try running the cleaning cycle from the printer menu. Check manual)