Top 20 Brother IntelliFAX 4750 Plain Paper Laser Fax Questions & Answers

chk the mgnt blade of toner

try this- press the "menu/set" button, then " *2864 " . the *2864 you have to enter within a 2 second window, so you may have to try this more than once. when you hear a long beep, you got it. press "91". you should see "parameter init" on screen. wait for that message to disappear. unplug machine at this point, wait 5 seconds and plug back in. if it comes up with that error again, then you truly have a problem with your fusing unit and will have to have repaired. sometimes though, this error can be caused just by a power outage or fluctuation. if thats the case it should come back up to normal after you successfully do this procedure.

good luck
razors

don't know if this will fix prob, but pull drum unit out and locate the piece of glass that runs right to left inside of fax right over top of where drum would be sitting. clean that off. if theres toner coating that glass, that will cause light prints or blanks. this is of course, assuming that you are getting these kind of prints from more that one fax.

hth,
razors

The fusing unit and the parts around it are hot! Be sure to wait until the fusing unit has cooled down sufficiently before replacing the fusing unit. If you touch the hot parts, you might get injured.

1. Turn off the machine's power switch. To avoid injury, wait until the machine has cooled down sufficiently before you replace the fusing unit.
   
   
2. Open the back cover (1) and the scanner unit (2) of the machine.
   

3. To release the fusing unit from the machine, release the lock levers that are on both sides of the fusing unit.
   

4. Hold the handles on both sides as you take the fusing unit out of the machine.
   

5. Put the new fusing unit into the machine. Be sure to insert the fusing unit completely into the machine.
   

6. Secure the fusing unit with the two lock levers that are on both sides of thefusing unit.
   

7. Move the fusing unit pressure release levers to the Set position.
   

8. Close the scanner unit and the back cover.
   
   
9. Turn the machine's power switch back on.
   
   
10. Press the Menu/Set key.
    
    
11. Press the up or down navigation key to select Machine Info. and press Menu/Set.
    
    
12. Press the up or down navigation key to select Reset Menu and press Menu/Set.
    
    
13. Press the up or down navigation key to select Fusing Unit and press Menu/Set. The confirmation message appears on the LCD.
    
    
14. Press 1 to reset the life counter.
    
    
Caution
Please be careful when replacing the fusing unit. Do not put pressure on the fusing unit; it should go in easily. If it does not, make sure the fusing unit connector is free to move.
Do not apply force! It could damage both the fusing unit and the machine.

Machine Error 77 is a problem with the temperature of the fuser. The fuser is the hot rollers in the back that melt the powdered toner into the paper, making your image permanent. It's temperature is regulated with a few feedback and safety features to shut it down in case the regulator goes haywire or the sensors stop working. The redundancy in the system is because a runaway heater could be a fire hazard. If any one of the sensors involved doesn't see the temperature it expects, it shuts the whole works down, and puts up an error code.
If this started when you pulled a paper jam out of the back of the machine, you may have accidentally unplugged one of the fuser's cables, but it's unlikely. If you did, it should be hanging in plain sight in the back of the machine.
More likely is that the fuser's heat lamp has burned out, or the thermistor that senses it has gone bad. Some machines have a fuser that can easily be pulled out and replaced, but this one is more difficult, and the teflon-coated rollers are easy to scratch or gouge. I'd recommend taking it to a Brother-authorized service center. Call first and ask if it's worth it.

1. Open the front cover and then press Clear.
2. Press 1 to reset.

Turn off the main power, then hold down the Clear/Stop button and continue holding down for a few seconds after turning the power back on. This is the procedure for clearing anything that is stuck in memory and will not process which happens sometimes on these Brother machines.
Good Luck and Thank You for using Fixya.

That sounds exactly like the sending fax is document is stalling, so a single line across the page gets sent for a few seconds. You can easily check your own machine's scan and print quality by putting anything in the doc feeder and copying it.
To test the print section alone, use the menus (or I think your model has a separate Report button) to print out the Help list.
It's possible that both your sending correspondents have slick, hard document feeder rollers, but you'd think they would have heard complaints from others. I can't think of anything at your end that would stretch out your prints, and there's no Bulletin about it on Brother's service website.
On the off chance you have a glitch in your machine's memory fouling it up, you can clear it out. This page has instructions for clearing out only the image memory (91) or all of it (01). It may or may not help, but only takes a couple of minutes to try.

hello, if you have already cleaned the contact image sensor, or cis unit, its located between both rollers when you lift up the top cover that has the buttons on it. sometimes, this cis/contact image unit fails, and will need to be replaced.

Open the document feeder. Inside you will find a grey feed roller. Cleaning this roller with a cloth dampened with water will help with these paper jams in the document feeder.

Hi Fax machines are one of the oldest ways to send document information over a telephone line. Before e-mail became the most popular, and more efficient way to send documents, the fax machine was king. With time, fax machines have become sophisticated machines capable of many functions. No longer found only as a stand-alone machine, fax machines are included in copiers and printers. Faxing can even be done through computer software to a receiving fax machine or printer. So with such a complex machine there are several things that could go wrong. This article teaches you some basic troubleshooting steps.

Fax Quality
1. If the faxes you are receiving are too dark or light, or ruined by streaks and splotches, play around with the darkness and density settings on your machine. Send a few test faxes until the quality looks good on your end. If the faxes continue to come out poorly, the problem probably lies on the sender's end. If you are the sender, and your documents are coming out badly on the other end, try cleaning the sensors of your machine with a damp cloth.

FIRST I would check the scanner glass again you can test it by asking for a report to be printed..ie tx REPORT.. if this dowsnt have a line on it the problem is either the scanner glass or at worst the scanner unit it self.. I would double check the glass.. get a soft cloth and some glass cleaner on it and give the glass a good rub over. do you have the lines on incoming faxes .. if not the glass or scanner unit is the def area to be looking at, Luck A

Problem :
feeding paper
Solution :
Clean in the feeder section all the rubber pads that pull the paper with alcohol

I would suggest you to try Popfax.com internet fax service. I use it for several years, and never got problems. It is cheaper than other providers. Try it for free on FreePopfax.com.

clean the scanner, it may have white out or some other obstruction blocking it

Make sure "Auto Rx" light is on. It may also be labeled as "Auto Receive".

u its very difficult to replace fuser unit

Hi thanks for asking, you need to install updated drivers for the Brother intellfax you can get the drivers from http://www.brother-usa.com/Fax/modeldetail.aspx?PRODUCTID=FAX4100e

replace CIS UNIT