Top 10 Husqvarna Viking 1 Questions & Answers

I had the same dissatisfaction when I switched from the 1+ to the Designer 1. After some trials I am now happy. You need the springy free motion foot. Part #413 03 76-45. You take off the white shank and screw it on with the metal bar over the needle hook. In the set menu turn the SensorQ on, the free motion on, select stitch 1 from menu V and drop the feed dogs. It also makes a big difference to use the straight stitch throat plate which just has a small hole for the needle to go through. One other hint is that I often have to reduce my needle tension 3 or 4 steps. Hope it works for you.

Found the problem (s) with Viking stuck on backstitch!!!

Two problems:

A: machine is "gummed-up" form old grease.
Solution: degrease machine with a high quality degreaser.. I used a spray electrical degreaser from an automotive store. Turn the machine up-side-down to preform this!
Then relubricate machine. Use a high quality sweing machine lubricant! Also lubricate the inner parts with a qigh quality "Sewing machine" oil.

B: Found that the return spring from foreward to backward was tired.
Soultion: Replace with slightly stronger spring from local hardware store.

If you need pictures, I took very detailed pictures of the reverse mechanism and "return to forward" spring.

Write to [email protected]

The author is incorrect regarding all of the uses of the HASP software/drivers. In the case of the sewing/design software being at issue with this person, she is dealing with a HASP hardware dongle which is the license control mechanism of a software product which absolutely *MUST* be installed on the personal computer or they cannot use the software. At all times, when the software is used, the hardware key and the HASP software must be running and the HASP license manager must be running as a service under services.msc

For quiltin_mama:
I have been struggling with this issue for my mother as well and have not come up with a final solution but I believe ours is one of damaged dongle or erroneous registry entries. I suggest the following actions:
1) lauch services.msc (click Start -> Run -> and type services.msc <enter> in the box) and look down the list for HASPLM?.EXE (I don't recall the full name). Verify that it is set to start automatically (right click on the item, choose properties, set "Startup Type" to automatic.

2. If you are using Windows Firewall, you need to add exceptions to the firewall: Control Panel -> Windows Firewall -> Click the "Exceptions" tab at the top.

You will need to add an exception for some of the 4D software applications. Now, I don't know which ones actually talk to the HASP, so what I suggest is: Click Add to create a new exception, and then click the "Browse" button to the lower right. Navigate to c:4d embroider\ (assuming you have the default directory) and then select the first 4D***.exe you find on the list, and click done. As I recall, there are 4 of these apps and you need to do this for each of them. Down the road, if any of the other parts of the software suite fail because they can't communicate, come back here and add the *.exe to the exception list.
Next, you need to exempt certain TCP/IP ports from the control of the Windows Firewall. If you download and install the firmware update from Husqvarna's site which they say is included in the 8.1 upgrade, the very last screen of the process, after doing all the main work, it will tell you to open a specific software port. I can't remember which port that is, but as I recall it was 14xx. Run this update and write down that port.
Back to the firewall exceptions list, now create two entries for this port: the first is for TCP port of that number and the second is the UDP port for that same number. Don't worry about why, but both appear to be needed. When adding the exception to the port, there is a button at the bottom left which says "scope". Click that and make sure that the top radio button of the 3 choices is the one selected.

Second, I made an interesting discovery while searching and trying to find the port number I mention above. There is another port which is listed as the "default" port for the Alladdin HASP software/dongle we are dealing with, and that is port 475. Please add exceptions (both TCP and UDP) for that port as well.

Finally, make certain that you have the latest HASP drivers from the ! HUSQVARNA ! site for Windows Vista and then apply the various 8.x updates to the 4D Embroidery software ! IN ORDER!, starting with 8.1, then 8.2a, then the 8.2b, then the 8.3, and the second 8.3(b?). (The 8.2 version has a 1 either before or after the '2', I don't recall which, the important thing to remember is that there is a 2a and 2b version and to do the 2a version first)

As you install these updates, BE VERY CAREFULL to read any warnings. I am told that some of the updates do not work with/will break under different versions of Windows. I haven't seen this myself as I haven't run them, but a dealer told my mom that one of the updates was her problem and that the update specifically said not to install it if you had Windows version (X). Unfortunately, not have the software myself, I cannot confirm or deny this.

There you go, I hope these steps help. One other piece of information: when (re)installing the 4D software and/or the updates, disconnect the computer from the internet and shut down any antivirus, antispyware, antimalware, and firewall software you might have running. After completing the installation, be certain to *REBOOT* the computer and logging in so the AV software is running before you again connect to the internet. I hate to say it, but all it takes is a matter of seconds before a worm can find its way into an unprotected computer to infect it. A couple of years ago one of the test organizations did that with a PC and it was fully under the control of malicious people on the internet in less than 2 minutes.

Best of Luck,
Mike

Info on Husqvarna Viking website - http://www.husqvarnaviking.com

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System

1. Download and install the latest Dongle Drivers.
2. Insert your 4D Dongle.
3. Install your 4D Embroidery System software (and all updates).
4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.

Here is a link to the appropriate page for your manual on a website I use often: http://www.mcssl.com/SecureCart/ViewCart.aspx?mid=F506721D-3C9E-481E-8B3F-7E1C3114072F&sctoken=9250b39af95444c7b3366d76a780f7c0&bhcp=1
The listed price is $10 plus shipping (and tax, if applicable). I've ordered more than a couple of manuals from this company before and have always had good luck. Some of the manuals are in hard copy which they mail you....some are downloaded from their server.....and some are on CD. I hope I've helped you.
Letha

Hi

Please check this link related to your query...

http://vound.helpserve.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=25&nav=0

Please accept the solution if it's helpful. Do get back to us for any further query.

Thanks for contacting fixya.com

There is a small brown screwdriver/gadget that came in your accessory box included with the Bernina 1230. At one end, it is black plastic with a small point coming out of it. That end is used for tightening or loosening the screw that holds the needle in place. On the opposite end (brown on mine) it is hollow. This hollow end is pushed up and onto the lightbulb. (The bulb fits into the hollow.) Push up (firmly) and twist to the left to remove the light. To replace the bulb, insert the new one into the hollow spot on the holder and push it up and into the receptacle - twist to the right to lock it in place. There are actually two light bulbs, the one on the right is covered by a diffuser, but they both use the same procedure. It's easy to do and you are meant to be able to do it yourself. The pictures and instructions are on page 51 of the Bernina Guide. Hope this helps.

Depends on the model. Most are on the bottom plate of the machine.

There probably are some plastic tabs holding it in place, (much like a laptop computer case) You'll need a couple thin screw drivers to carefully release those

take it to the dealer with your SN and receipt the dealer can get you a new dealer for about $100, but if you are not the original owner who registered the SN, it is a copyright violation and you are SOL