20 Most Recent Janome Memory Craft 10000 - Page 2 Questions & Answers

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Touch screen will work for a few times on start up, but will not respond to touches later

Sounds like a computer/software issue. ...
8/17/2015 9:27:00 PM • Janome Memory... • Answered on Aug 17, 2015
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Bobbin winding stops after few minutes of winding, & will start again but does same thing

I don't have your machine but this sometimes happens to me when the tread piles up at the top or bottom of the bobbin. If that is the case with your machine then try to guide the thread so it winds on evenly.
7/9/2015 8:05:37 PM • Janome Memory... • Answered on Jul 09, 2015
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I have a Janome 10001. I upgraded to Windows 7 and now can't install the embroidery program. Is there anything I can do?

you can check with Janome and see if they have a patch or upgrade in the emboridery program that will work
6/20/2015 8:36:19 PM • Janome Memory... • Answered on Jun 20, 2015
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My janome 10000 is running rough, use to run very smoothe, how do I service that?

look in the operation manual to see if you have to oil the machine or if it's one that is self oiling,, if you have to oil it, oil only the places shown in the manual. clean under the needle plate--for lint, it collect in the feed dog area, if a small brush came with the machine use it. clean in the bobbin area also--for lint also use a new needle-one for the fabric being sewed
6/19/2015 2:57:46 PM • Janome Memory... • Answered on Jun 19, 2015
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How to set up for two lines or more of a sentence in embroidery mode?

Unless you have digitizing software, I don't think "in-machine" lettering allows for more than one line at a time. There a ton of limitation using in-machine fonts and lettering. Cheers, Kelly Embroidery Services San Diego, CA
6/18/2015 9:41:11 PM • Janome Memory... • Answered on Jun 18, 2015
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I have a Pro Active

Your problem might be that a magnet has fallen off. Here's an illustrated tut that should make fixing it easy: http://fixmytreadmill.blogspot.com/2010/10/how-to-fix-treadmill-e1-error.html

Good luck.
5/28/2015 9:59:05 AM • Janome Memory... • Answered on May 28, 2015
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Bobbin thread shows on embroidery pattern

The bobbin thread is being pulled too hard by the top thread. The idea is to get an even pull similar to a tug of war. When it is even the thread will form a knot in the middle of the fabric. To fix this so the top thread isn't pulling too hard lower the tension of the top thread. This should fix it.
5/9/2015 4:32:15 PM • Janome Memory... • Answered on May 09, 2015
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I can't find drivers for windows 8.1

Start here at this link... Did You Know Download Free Software Updates On Janome com The drivers, are part of the original software package. And when you install the app onto your computer, the proper drivers should download onto your computer, and place the files in the proper place, to work with your machine. if you still have a problem, contact Janome, they will assist you.
4/13/2015 8:37:27 PM • Janome Memory... • Answered on Apr 13, 2015
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I have lost the dongle that came with my used machine. Can I get a replacement?

not sure what part you mean. Could it have another name or spelling?
3/31/2015 12:03:37 AM • Janome Memory... • Answered on Mar 31, 2015
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My bobbin sort of jammed tonight and now the machine will not pick up the bobbin thread. Cleaned out all around and under case but that did not help. Any suggestions? Help Thanks in advance

Replace the needle then try again. If this does not work then your machine's timing is off. It is not easy to work on the timing.
3/25/2015 12:57:25 AM • Janome Memory... • Answered on Mar 25, 2015
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Displays #8 to raise foot and needle and turn back on but just displays same message

My gut instict is to say that you may have a faulty presser foot position sensor. If this goes bad, even if the presser foot is raised, the machine thinks that it is down, no matter what. There are few other issues that could cause this problem, but they are all tied to faulty electronic components. I would earnestly suggest taking your machine in to a Janome dealer or another reputable sewing machine repair shop.
3/22/2015 1:22:21 AM • Janome Memory... • Answered on Mar 22, 2015
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Diplays #8 to raise foot and needle and restart but then just displays same thing

My gut instict is to say that you may have a faulty presser foot position sensor. If this goes bad, even if the presser foot is raised, the machine thinks that it is down, no matter what. There are few other issues that could cause this problem, but they are all tied to faulty electronic components. I would earnestly suggest taking your machine in to a Janome dealer or another reputable sewing machine repair shop.
3/22/2015 1:07:35 AM • Janome Memory... • Answered on Mar 22, 2015
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I have no power going to my Janome memory craft 11000 it's as if a fuse has blown

The Janome Memory Craft 11000 does indeed have fuses on the main circuit board. Often, if one of the motors becomes overloaded, as is occasionally the case if thread gets bound up in the hook/bobbin area, it will blow one of the fuses, to prevent serious damage to the motors or mechanical parts. They are not easily removed at home, and doing so would not be advised as you would be dealing with delicate electronics on a very expensive machine. I would recommend taking your machine to a Janome dealer to have it fixed. There are a few other possible problems, thought the fuse is most common, and it would be better to have it diagnosed by a technician.
3/11/2015 10:17:48 PM • Janome Memory... • Answered on Mar 11, 2015
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How to fix tension? Janome 10000. Top thread looping on the bottom of the fabric.

Generally speaking, if there is thread looping on the bottom of the fabric the upper tension is incorrect or the tension disks are not engaged. Try completely untreading and re thread the machine with the pressure foot up. Then lower the pressure foot and see if you have tension when pulling gently on the thread. Try again.
3/7/2015 10:34:50 PM • Janome Memory... • Answered on Mar 07, 2015
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My touch screen doesn't respond to touch what can I do?

techincally, you would have to take it to your nearest janome dealer and have them install a new touch screen...it might be something as simple as the digitizer which is the "touch" part of the screen which allows you to select your stitches ETC.
2/19/2015 5:37:05 AM • Janome Memory... • Answered on Feb 19, 2015
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When I have the walking foot on the needle hits on the back of the foot.Janome 4800 memory craft

Is it a Janome brand walking foot? some generic feet and other brands don't fit the older Janomes.
2/12/2015 3:49:45 AM • Janome Memory... • Answered on Feb 12, 2015
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