20 Most Recent Janome Memory Craft 10000 Questions & Answers

go google and type in-- driver for janome 1000 plus version 3 for win 7 os
the first site up is software updates for janome global site
there are other pages all related to what you are asking for

Janome Memory... | Answered on Oct 01, 2018

My bobbin case was jumping all the time...had it in for repairs and would bring it home and even though the tech had attached a test sew piece with different colored bobbin and top thread I could not get it to sew without the bobbin jumping. I thought that he had lied about that being sewn on this machine...finally, I found that you should start with plenty of thread in your hand when threading machine...so that once you feel it click into the tension...DO NOT PULL the thread, it pops it out of the tensioner...just loosely thread and hold tension with your thumb and forefinger while using the needle threader.

Janome Memory... | Answered on Jul 24, 2018

Sometimes machine screens can be re-calibrated.

Janome Memory... | Answered on Mar 11, 2018

During installation, the address of the dongle is established but you may need a dedicated older machine to run the machine.

Janome Memory... | Answered on Feb 11, 2018

I don't know the answer but 64bit XP is in the minority and won't read or operate some software designed for 32bit.

Janome Memory... | Answered on Feb 04, 2018

I have been dealing with machines of various types all my working life. I have learned coincidences do happen - but not very often.

My instinct, in your case, strongly suggests the problems are connected. My instinct is to suggest you take your machine elsewhere for maintenance - somewhere that employs experienced and qualified engineers and has a boss that allows them adequate time to do their work properly.

I am completely guessing but if the replaced bushing was broached or line-reamed or the correct service tool was used for fitting, the dc motor might have survived (these are usually almost bullet-proof). I guess if the dismantling and reassembly was suitably careful, the lcd screen would probably have been in the same condition when it arrive back from repair as when it was sent.

Janome Memory... | Answered on Jun 03, 2017

It appears the machine is not recognizing you are changing the thread and restarting the machine. You are probably doing these, but just in case: Raise both the needle and the pressure foot and then rethread the machine; then after changing out the bobbin, pull the the bobbin thread up thru the face plate, as you would with any change in thread. Then lower the pressure foot and make a couple of stitches manually by turning knob - then press the start button. Also, I don't have a Bernina, but some machines have an option to press okay once you have changed the thread, to let it know it is ready to begin sewing again. Sorry, that is all I can think of.

Janome Memory... | Answered on May 01, 2017

If you've had it in for repair four times, then the technician is not doing a good job. Take it back and insist it be fixed... talk to the manager and relay your dissatisfaction with the service. OR ask for a refund and take it to a reliable Janome technician.

You don't mention the error message, so it is very difficult to try to assist.


Janome Memory... | Answered on Oct 22, 2016

Mmm I suggest that you try another flash card, I have encountered several that do not work properly, and there appear to be several scam copies with nothing in.

Janome Memory... | Answered on Oct 07, 2016

could be something has gone wrong with the computer, if the problem keeps happening you may have to get the machine checked

Janome Memory... | Answered on May 11, 2016

you may have to contact janome customer service and talk to them about the reloading the operating system

Janome Memory... | Answered on May 10, 2016

Hello once you have set up the deign the needle needs to go at the direction according to the stitch setting if any pucking sound check bobbin thread if out of it's casing

Janome Memory... | Answered on Mar 09, 2016

the computer part of the machine could have a problem and thus can't function correctly

Janome Memory... | Answered on Feb 26, 2016

Search the internet for:

Make + Model + the word "Manual"

or go to the manufacturer's web site "Support" link


Janome Memory... | Answered on Jan 23, 2016

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