Janome Memory Craft 9000 Computerized Sewing Machine - Answered Questions & Fixed issues

We have about 30 electroluminescent backlights for the 8000 still available .These are not original Janome parts. You will need a Janome service person to install then for you as it requires taking apart alot of the machine to get to the display. We can provide instructions if this person is unsure how to fit. Once the display is out, the process is simple. They are AUD$60 each including shipping. Email at megan@christini.co.nz

Janome Memory... | Answered on Aug 22, 2019 | 4,419 views

This is a touchscreen problem. If you would like more details on the problem please contact us on sales@sewingmachine.com.au

Janome Memory... | Answered on Jun 30, 2019 | 64 views

Remove the top cover by taking the two large screws and the small one under the handle, LHS.

Remove the left side cover. The hidden screw is a 2.5mm allen accessed through the vent.

Lay the machine on its back and remove the four large phillips screws on the bottom and the small screw for the side, paying extreme caution with respect to the embroidery arm.

CAREFULLY move the bottom to the left and out of the way.

Inside the body of the machine you will see a black box held in place by three or torx/slotted screws. Remove the screws and, as you slowly pull the box out MAKE NOTE OF WHICH WIRES PLUG IN WHERE.

Janome Memory... | Answered on Feb 07, 2019 | 1,616 views

I just bought a one owner gently used machine and it had the same issue. I thought when I saw it the lady had spilled something on it. I brought it home and realized it was like the glue that held on the label was oozing out. I used Goo Gone and it cleaned off with a little elbow grease.

Janome Memory... | Answered on Jun 19, 2018 | 82 views

Lower the pressure on the feed dogs, use a stretch stitch, and longer stitch length. Be sure to use a good quality thread, and maybe go lighter weight thread.

Janome Memory... | Answered on Oct 26, 2017 | 139 views

I think this might answer your question

Janome Memory... | Answered on Sep 29, 2017 | 893 views

Since your machine is relatively new, it is probably still covered under warranty.

Janome Memory... | Answered on Apr 03, 2017 | 287 views

Are you doing free motion quilting? You need to tighten the upper tension to eliminate those eyelashes. Also, if you are moving the fabric too fast for the machine to keep up, you will get the eyelash effect.

...Also, if eyelashes tend to occur more when turning curves or corners, slow down moving the fabric when doing those movements. The machine needs to keep up with your movements.






Janome Memory... | Answered on Oct 18, 2016 | 77 views

The needlebar position is off. You may want to take it for service.

Do you like this machine? You've used it for several years, know how to use it, etc. What does a general service cost? Perhaps $100-150. So where would you find a replacement machine for that amount? It is generally recommended that machines be serviced once a year, so you have saved enough over the years to afford a service call.

IMHO, I'd rather fix an older machine that I love than buy a new machine that doesn't work as well as the old one...


Janome Memory... | Answered on Oct 05, 2016 | 71 views

.Jef and .Dst will work on a Janome machine. You can buy designs per the hoop sizes for your machine. Buy, download, and transfer received file to a USB drive to transfer deign to machine.
Embroidery Services
San Diego, CA

Janome Memory... | Answered on Jul 27, 2016 | 113 views

Almost defiantly a sensor issue. These are not easy machines to work on due to their hi-tech design. Clean and inspect as much of the mechanism as you can as some cotton or fluff may be obstructing a sensor or switch. This may stop the machine from calibrating.
Below is a link to a PDF of janome error diagnosis. It is a bit complicated but one of these steps may solve your issue or offer a solution.


Janome Memory... | Answered on Jul 14, 2016 | 102 views

With the issues you are experiencing, it may be wise to take it for service.

Even though the feed dogs are raised, are they actually moving forward and back as you stitch (remove the thread, raise the presser foot, rotate the handwheel, and watch the feed dog action)? Check that the stitch length is set long enough that the feed dogs will be moving the fabric rather than sewing in place. Another thing to check is whether there is a pressure adjustment for the presser foot. If you are sewing light weight fabric, sometimes the pressure needs to be increased so the feed dogs are able to grab the fabric.

As for the machine running on, it could be a multitude of issues, ie the foot control, electrical... This may be something that a professional should evaluate.


Janome Memory... | Answered on Jun 22, 2016 | 49 views

I would suggest to get another option, those motherboards are

Janome Memory... | Answered on May 11, 2016 | 416 views

can you not take or send the machine back, you say you just bought it?

Janome Memory... | Answered on May 11, 2016 | 684 views

Have you cleaned it recently? There could be lint, dust, threads stuck in the area that are preventing the feed dogs operating. If that is not the cause, then the machine should probably be taken to a professional for service.


Janome Memory... | Answered on Dec 25, 2015 | 169 views

Make sure the stitch length is set higher than 2. Also make sure the feed dogs have not been inadvertently dropped for darning. If the feed dogs are up and moving back and forth, they are working okay but may have a lot of lint and dust inhibiting them from biting the fabric.

Are you sewing very fine or slick fabric? Frequently, that will cause the fabric to slip under the presser foot. Check your machine to see if you can adjust the pressure on the presser foot. If not, then try laying a piece of wax paper or vellum with the fabric. It can be easily removed after stitching.


Janome Memory... | Answered on Dec 11, 2015 | 112 views

every sewing machine has to have a foot control, your AUTO is for other function, not for "run"

Janome Memory... | Answered on Nov 11, 2015 | 74 views

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