20 Most Recent New Home MX-3123 Computerized Sewing Machine Questions & Answers


when you try the reverse stitch lever or knob and it doesn't respond then the machine needs to be checked to see if there is a broken part.

New Home MX-3123... | Answered on May 06, 2014


have the machine checked, to see if the part that works the reverse is broken.

New Home MX-3123... | Answered on May 06, 2014


Replacement button may still be available, it is really just a tiny push switch and can become faulty.
Call Janome dealer and discuss ordering one for you, or ask us
Contact Us at Bargain Box
Janome HQ is closed this week, so unable to ask them about availability, but Part Number is 753511004

New Home MX-3123... | Answered on Apr 22, 2014


Mostly it happens when tensioner is to tight. Try letting off tension a little at the time.

New Home MX-3123... | Answered on Mar 29, 2014


1/28/13 - I have Janome Harmony 2049 that was initially sewing forward with no reverse and then after about 12 inches of sewing would ONLY sew in reverse. After spending an hour getting the plastic housing off...I was able to locate the shaft that made the reverse. It needed lubrication and after working it in and unjamming the part from the down position, the forward and reverse now work!
Huh, right? Hope it continues to work well. It is a smooth running machine, otherwise. Good luck!

New Home MX-3123... | Answered on Aug 12, 2013


the user manual for the machine will show oil points and how often to do it. If you do not have a user manual go to google and type in new home 3123 and download the manuals from the site.

New Home MX-3123... | Answered on Aug 04, 2013


Make sure you are threading it correctly (with the foot in the up position) and check that there is no fuzz trapped between the tension discs. (use unwaxed dental floss)

New Home MX-3123... | Answered on Jul 06, 2012


it would be a good idea to have the machine checked to see
if the stitch width control bar is damaged or some other part is

New Home MX-3123... | Answered on Jun 12, 2012


sound like it needs to be serviced

New Home MX-3123... | Answered on Aug 03, 2011

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