20 Most Recent Singer Quantum XL-5000 Computerized Sewing Machine Questions & Answers

First, to transmit to your machine using a USB to serial converter, it should have a FTDI chip. Second, you should be transmitting on Com 1 or 2 -- preferably Com1. You can change the port it transmits on in the Device Manager in computer properties on your computer. Third, check on your machine which port it's looking for -- they must match.

I don't think you're going to be able to run it on your computer. However, there IS an alternative. You machine takes Smartmedia cards as an alternative to connecting and transmitting by cable from your computer. They are inexpensive to buy, and so is a card reader that connects to your computer that can read and write to the card. Both Embird and SewWhat-Pro will write a design to your card in the proper format your machine can read. I recommend SWP; I've used it for about 10 years (it's an editing program). It does SO much besides write to your card, including creating fonts from any font on your computer, making appliques and tags from any design, etc. It's inexpensive, and all upgrades are free, PLUS you can try it free for 30 days with all features enabled and terrific support. No, I don't work for the company -- I'm just a huge fan.

Are you using the bobbin especially designed for that function? Did you use the plastic template? Setting up for endless bobbin winding is quite involved, and it's easy to skip a step and make a mistake. It took me several tries to set mine up.. Frankly, once I finally got it set up, I wasn't thrilled. It doesn't hold a lot of thread, and it was quite frequently interrupting the project to wind more thread on the bobbin.

you'll have to go to a sewing machine shop to check about converters

Find a Singer dealer and see if they can help. This is NOT something you should try to fix yourself. I wouldn't let them send it out. The repair shop needs to be at the dealer. Your machine is too expensive for DIY and any attempts will void your ability to have Singer fix it.

There are manuals avilable online to purchase for the singer machines, SOrry I was not able to locate a site that has them for free.
.... http://sewingonline.co.uk/singer-manuals.html

Your first step is to put a backer--stabilizer, pelon, or material underneath the area to be darned. You can use spray adhesive, or use an iron-on backer. Generally, you should use the zigzag stitch that is several stitches--not the one that does one stitch in one direction and the next in the opposite direction. Make sure that the stitch is wide enough to cover the area next to the tear and hold it securely. It is a good idea to stitch over the tear several times.

I found it at Jenny's Sewing Studio; she often has parts for machines, as well as free excellent tutorial videos, and no--I don't work for her, but I am a fan and customer with a lot of respect. She has one left for your machine; it's $40.00, and here's the link: http://cart.jennys-sewing-studio.com/index.php?main_page=product_info&cPath=530_73_101_437_316&products_id=2202.

Try removing the bobbin and cleaning the area of any stray threads or lint. When you replace the bobbin pull on the thread. The thread should pull easily and smoothly.If the bobbin is dirty inside the thread will get stuck and bobbin will get **** and thread will break.-------Check out. Thanks.Helpmech.

contact singer customer service and ask them about the compatability

I gather than your new laptop doesn't have a CD drive. See if you can borrow a desktop with a CD drive, and copy the files to at least an 8 G thumb drive; from there, you can plug in the thumb drive into your new laptop and install the PSW software from there.. You can also use a smart card with a smart card converter box that plugs into your USB drive (I got mine from eBay for about $7.00), copy the files to the smart card, and then plug in the smart card into your machine, OR you can buy a USB to serial cable, Belkin FSU 409--and a null modem cable.to communicate directly with your machine. There are a number of serial to USB cables available, but it MUST have that specific chip to work with your XL-5000. You will also have to install the driver for that cable, and the install CD will come along with your cable. The easiest place to purchase them is probably eBay.