20 Most Recent ACE Dimplex (r) Compact Electric Fireplace (DFP36430) Heater - Page 4 Questions & Answers

mine just did the exact thing. I took it apart and blew it out with an air chuck and it works like new again. a couple of weeks ago i used a vaccum and it work a couple of days and then did it again. The squirrel cage and heat elements were filled with dust. It was not easy taking apart but now i know to only take the bottom off. thanks

There is a safety bi-metal strip that is probably tripping out. Does it turn back on after a cooling down period ?

if flame not flickering and you can see the globes lighting flame its the fan that moves the ribbons is faulty unless it has fuse to it which may have blown, but how the flame works is by globes lighting through ribbons that are moved by a fan to give a flicker effect unless its rotating glass wheel like some, that turn with the globes behind that give you a flickering effect its always better with electrical to have an electrician look if it was the globes yes that is an easy replace but to change a fan or rotating glass wheels

Hi!!
This procedure to replace the flame motor applies to Dimplex Compact Electric Fireplaces.
If the fireplace was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons.
TO REPLACE FLAME MOTOR/FLAME ROD

• Remove the firebox trim by grasping both sides of the trim and pulling straight up.
• Remove the front glass retaining clip.
• Remove the front glass and set aside.
• Remove the log set by lifting up the front edge of the log until it clears the front tabs.
• Pull out until the rear tab clears the back ledge, then lift out.
• Remove the firebox from the mantel and unplug.
• Remove (2) screws from the bottom panel located on the back assembly.
• Lay unit on back.
• Remove the (2) remaining screws from the bottom panel located on the left and right sides.
• Remove the bottom panel and set aside.
• Remove (1) screw from the motor bracket located in the flame panel.
• Remove flicker motor assembly by pulling flicker motor towards you and by removing bracket from slot located in back panel.
• Remove (2) screws securing the flicker motor to the flicker motor bracket.
• Cut the flicker motor wires close to the flicker motor end with wire cutters.
• Remove reflector rod from flicker motor by bending the rod down 90? and cutting the reflector spring with wire cutters. DO NOT TAKE THE LEFTOVER SPRING OFF OF THE END OF THE REFLECTOR ROD
• Discard old flicker motor.
• Pick up the 1 ½" rubber sleeve and locate over remaining spring on reflector rod.
• ENSURE TO LOCATE THE LARGE OPENING OF THE BLACK CYLINDER OVER THE REMAINING SPRING OF REFLECTOR ROD.
• Pick up new flicker motor and cut wire leads to 3 ½" long with wire cutters.

TO REPLACE FLAME MOTOR/FLAME ROD

• Secure new flicker motor to the existing reflector rod. Ensure the flicker motor bracket is in between the motor and reflector rod.
• Pick up wire connector and place (1) yellow wire into each terminal (total of 2 yellow wires)
• Secure wire connector by crimping the 3M symbol with slip joint pliers.
• Pull on end of wires to ensure a strong connection.
• Repeat the process for the (4) remaining wires. (red, blue, orange, grey)
• ENSURE THAT ALL CONNECTORS HAVE THE SAME WIRE COLOURS
• Reassemble in the reverse order.

Good Luck!! A HELPFUL - 4 THUMBS - rating for this solution would be greatly appreciated. Thank you for using FixYa.

have you checked the globes in heater or it may be a fuse if your a bit unsure where these parts are call a service agent

Take unit apart and thoroughly clean ( vaccum out) the fan area. if it is dirty you should blow out accumulated dust from the same area, if the fan does not turn freely the unit will overheat and shut down