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Canon imageCLASS D480 Black and White Copier Questions & Answers
I have black lines on my scans & copies, but
simply take a moist cloth and clean the strip glass .the dust on the strip glass is causing the lines.u might have to remove the flatbed glass to access the inside of the strip glass.
I get a black line
You have to clean the small piece of glass that is right under the adf paper path...... Good Luck... The mark or dirt is on that glass..... Follow the paper path of the paper when it goes through the adf
I cannot seem to clear "paperjam" message even
there is a real possiblity that one of the sensor flags for feeding the paper has gotten stuck or has broken off which is not setting off the sensor for the paper jam. Or there is a very small piece of paper stuck in the sensor that is keeping it from clearing,
Paper jam message does not clear after paper jam
Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:
1. Turn off your copier
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the copier
5. Close all doors and put back all trays
6. Turn on your copier
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