Lisa,
You have a common problem, the gel is not breaking down and has clogged the dishwasher. You made need to run a few loads of vinegar through the unit to start clearing the wash system. As the unit took time to clog, it may take a few loads of vinegar to clear it. Apply vinegar to water in dishwasher, run through the longest and hottest cycle possible. This may take a few cycles to complete this. Then after the unit is clean, add Glass Magic or Lemon Shine to detergent in the door on every load to prevent this from happening again. This is a additive to assist in breaking down the detergent. If vinegar is undesirable, citrus acid (pure lemon juice) can be used in the same fashion.
My employer sent me to a school for dishwashing chemistry, and this really works. You can spend a lot of money on cleaner and so called quick solutions. But in reality, you may have everything you need in you house already to solve this problem.
Good Luck, and only wash dish by hand if you truly desire. I’m happy to help further over the phone at
https://www.6ya.com/expert/gere_bf68e6055dd61249