20 Most Recent Konica Minolta magicolor 1690MF All-In-One Laser Printer - Page 9 Questions & Answers

Hello,
Yes I have had this exact same problem.
It makes a thumping (louder) sound when turning off and on the Machine too. This is caused by not putting in the toner 100% in. If you want to get the toner securely in, try pressing (trying not to touch the toner bars) the toner cartridges in as much as you can from the front panel, and top panel (taking out the top imaging peice first to access the toners).

It looks like one of the sensors on the inside of the tray it should be a small gold colour contact, a temporay fix may be to spray a small amount of WD40 on the contact if not let me know

this is part of the manual. perhaps this helps?

Hi,
when You open the front door, try manually pull down the toner "drum" in the lock position.Also if you can navigate trough the user menu go to the toner change mode and select the appropriate color mode and reinstall the toner.

Hope that helped!

Using remanufactured cartridges is always a gamble, and many service engineers wont touch a printer with reman cartridges installed. By the guy, do u refer to the guy you bought the printer from or the guy you bought the cartridges from?

In order to fix the problem follow the steps:

1.Run the clean print cartridges utility
Make sure the printer is on and connected to the computer.
Click the Windows Start button, then click Control Panel .
Double-click the Printer and Faxes folder.
Right-click the icon for your printer and choose Preferences .
Choose the Services tab and click Service this Device .
The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the onscreen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints
Step 2 - Clean the contacts
Gather the following items to clean the cartridge and carriage:
Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
Sheets of paper or a paper towel to rest the cartridge on during cleaning.
Open the product cover and wait until the carriage is idle and silent.
Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
Unplug the product from the electrical outlet.
Dip a swab in the clean water and squeeze it to remove most of the moisture. The swab should be only slightly damp.
Clean the cartridge contacts.
Clean the contacts in the carriage, inside the product.
Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.
Reinstall the cartridge.
Reconnect the product to the electrical outlet.
Close the product cover.
step 3 : Black cartridges only: remove and rest for two hours
In the black print cartridge, this problem may be caused by sediments collecting in the nozzle area. Follow the steps below to solve this problem:
Remove the black print cartridge.
If the carriage has a latch, relatch it and then close the printer - this is important. If the printer is not closed, it cannot adequately protect the remaining tri-color cartridge.
Place the cartridge on a level surface with the nozzles up (label down).
Allow the cartridge to sit undisturbed for two hours.
Reinstall the cartridge and print another self test page.
Click the Windows Start button, then click Control Panel .
Double-click the Printer and Faxes folder.
Right-click the icon for your printer and choose Preferences .
Choose the Services tab and click Service this Device . The printer Toolbox opens.
On the Devices Services tab, click Print a Diagnostic Page .
Look for defects on the page.
If the self test page shows no defects for the black cartridge, and if the cartridge was new, align the cartridge. To align the cartridge, follow the steps below:
Load fresh, white paper.
Click the Windows Start button, then click Control Panel .
Double-click the Printer and Faxes folder.
Right-click the icon for your printer and choose Preferences .
Choose the Services tab and click Service this Device . The printer Toolbox opens.
On the Device Services tab, click Align the Printer .
If the cartridge was not new, there is no reason to align the printer.
If the page still shows defects, go to the next step.
Step 4 - Replace the problem cartridge

It is the fuser that is the problem. Was it serviced for this issue? The service could have caused the issue if not... I would definitely call whoever serviced it and have them come back and fix the problem. It is definitely hardware failing inside the printer, nothing you can do by yourself aside from replace the fuser... but you shouldn't have to do that if it was just serviced.

Thanks
Tim

On your machine you have round black button with "SELECT" in the midlle.
When you press left navigation key ( on that round button ) you will enter the replace mode, then press down arrow, and SELECT, then press SELECT to enter the choice, then with navigation button select wich one you want to replace and confirm with select.
Then Toner drum gear goes in eject position of selected colour, open fron cover and replace toner crg.
Hope that helped

Hi there

Your printer see,s that the other inks are emty so it will not print this is how they are made, this is why if you print with just black then you can buy the laser printers cheap a mono printer.

Take care Pineworks

You need to change the ink inside the printer for the printer to enable.

please send me any error code . I shall help you