HP Officejet Pro 8500 Wireless All-In-One InkJet Printer - Answered Questions & Fixed issues

open the printer up power down, and restart it it should clear the memory

go to HP Support & Drivers

Hi,If the Printer is printing alignment sheet, You need to re-align the printer one more time. 1.Press the Setup Button2. Scroll to Tools3. Choose clean Printhead4. Let go through the process.5. After the printer has printed alignment sheet, Turn off the printer and turn on.If the issue still persist, Change the cartridges which are low on ink and the printer will re-align itself.Regards,Suhail

Enter printer model on www.hp.com/us or country code.

Forget it HP.. has now found a way to recongnize when a cartridge has been jail broken and will not allow the printer to print. The cartridges have circuits imbedded in them so the printer can recognize the originals from the knock offs. Many are outdone at HP, as they are now dictating what product you can use in the printer. That is why the printers are so cheap. They make up for it in ink.

Hello Sande. Try cancelling the printer job via the control panel in Windows. Also open covers, including the top flatbed half, to view the paper path. There may still be a stray piece stuck in there somewhere. Does this help? Clive.

Try uninstalling the driver and reinstalling it by going to HP's web page. Before doing so, defragment your C drive.

What size paper are you printing on? Reset the side margin to make narrow and see if that helps.

Try reinstalling all of the printer software. If that does not do it then something is wrong with the printhead itself, specifically the area that controls the flow and metering of the black ink.

Its simply because the cartridge is not making a good contact with its socket.
1-switch off the printer and totally unplug it 2-clean the cartridge properly
3- check the cartridge clip
4-return cartridge and send a feedback to us

change the wireless router channel number from auto to a value at least 2 higher than the default auto channel. If using wireless to connect to printer.

If the gear is broken, you most likely need to replace the pick up roller which is extremely hard or almost impossible. You may try to see if the error is really with the broken gear, or you if you just have a dusty roller that picks up paper by checking if the rollers is actually spinning when it is trying to pick up the paper. To see what the issue is with gear or roller, try the following: 1. Remove the output paper tray and paper from the loading tray. 2. Send a copy job or print job through. 3. have a flashlight to shine light on the pick up roller and se if it spins. Try touching with your hand to be sure. 4. If the roller spins, put some alcohol on a cloth or paper towel and clean the rubber rollers. 5. Wait a few minutes, load paper and try sending copy job again. If the roller is not spinning, then you have a problem with gears for sure. http://www.303electroncs.com/ our eBay parts store: 303Electronics eBay Stores If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0

Are these original cartridges that came with printer? If so, are not full cartridges, but have only limited ink to get started. Try inkjet cleaning program on printer, then test. If problem persists, will need to purchase new cartridges. Caution: HP printer software requires you to purchase new HP cartridges to reset software.

You have to use the conversion program in your computer first to convert to PDF

hp says yes HP Printers HP Printers That Work with Windows10

do you also have a color cartridge? if so is it full or has color still in it? just checking.

use only new cartidge. Its the best thing you can do if you want your printer work fine with no trouble.

The cyan print head nozzles maybe blocked. Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer than replace the print head.

If your using aftermarket print cartridges, this could be the problem,,,hp and others are making printers to use there cartridges only...which is BS...if you look at a cartridge some of them have a microchip in them , which looks like a small black dot of glue...and there are gold contacts that communicate with the printer, telling it such things as ink level...how many pages were printed, and if it's a real hp cartridge