20 Most Recent GE 30 in. Profile JP938 Electric Cooktop Questions & Answers

You may have a short circuit to ground fault in the electric cook top. Divide and conquer. Unplug the cook top and try to reset the breaker. If the breaker resets, then you have a problem with the electric cook top. If it doesn’t, then the problem is at the electrical panel side. Either problem will require a qualified technician’s assistance. I hope this helps. Good luck.

Hi - I've been having the same problem. GE tech service in St. Louis, MO has been a joke. 1st tech call cancelled 30 minutes before appointment. 2nd tech call to diagnose the F153 code I had already provided when I scheduled service on-line cost $74.95 and the tech didn't have the part on his truck. 3rd tech call a new tech shows up, has no knowledge of previous call diagnosis, opens the box sent to my home by GE and announces that the previous guy ordered the wrong part! We're on the 4th call. My cook top right front burner has not worked for a month. I've contacted GE corporate. The part you need (at least I need) for the right front burner which is a large burner is: WB30T10062. If I knew how to, I'd repair this myself. I don't have the extended warranty. The part is covered because my cooktop is only two years old (parts warrantied for five years) but labor is estimated to cost almost $200....plus the $74.95 "diagnostic" visit. A total rip-off. My advice, if you've got this cooktop, it's still under warranty and you aren't using all of the burners on a regular basis: start using them! The tech guy said most people use that front right burner alot and it eventually malfunctions (code F153). His suggestion was to start using the other burners on a regular basis, too, so that when they go out, at least the part will fall under the five-year warranty! When this cook top is done, I'm going to get a gas stove with "old fashioned burners" and it won't be GE!

I have the same problem. I had a repair man here and he said the main powder logic board ( WB23T10014) was the problem, it would cost $757 to fix. I ordered the board for $230 and installed it myself but still have the F113 problem.

Sorry to read about your problem, I hope this helps you out.

you have a defective sensor control

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werewr

Hello, I hope this helps you out.

any kind of pot is ok

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Sorry to read about your problem, I hope this helps you out.

yes you can no problem

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Check the internal wiring under the cook top, it may have burned a wire end. Make sure you have power on both lines (220 v) m m

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