20 Most Recent GE 36 in. Monogram ZEU769 Electric Cooktop - Page 9 Questions & Answers

The only way to find out the problem and repair it is to disassemble it..
Most have to be disassembled from the bottom, with the unit pulled and laying on a blanket to protect the top.)

Could be a bad switch, a bad element, or a wire is burnt off.

Good luck....

Hi,
Here is a tip that I wrote about that problem...

http://www.fixya.com/support/r4033033-gas_range_repair_burners_keep_clicking

heatman101

If none of the burners are working but the pilot light does you are having a power problem and only getting 120 volts to it. Check the breakers to make sure they are on correctly. 240 volts is needed to operate the cooktop. Hope this helps. Rick

you must have gotten water down the igniter switches.try drying out underneath the knobs. or leave unplugged till they dry.

Sorry, I have to jump in here, although I cannot read any of the experts advice on here, I think I can intuit most of it. I think you have done some of this, but to be sure here it is. Yes you have to remove the 5 burners, which does entail disconnecting and removing the ignitors with them, making note of which ignitor wires goes to which burner as these can be a pain to feed back up into there respective holes. You cannot lift the range top off without removing these burners, stupid design as our biggest problem is usually that the heat corrodes the screws or nuts that hold the burners to the cooktop. We then have to drill out these screws, damaging the burners themselves, and turning what should be a cheap repair, into a very expensive repair. Once the top is removed or set to the side on some models, you can get to the spark module. When you are done repairing this model, make sure you plug it into a 2000 joule or higher surge protector to help prevent this type of repair in the future. Good Luck, Appliance Specislists

Usually, constant clicking is caused by water getting down under the glass or metal cooktop. Just unplug the unit and let it dry for a day or two. 

Make sure the little tiny flash holes are open. They allow a little bit of gas to seep out so the igniter can light the burner. If you can light the burners with a match, check those holes.
If yours are the "sealed" type burners, make sure they are not a half a turn out (180° around)

There is a center brass nut in the middle of the burner under the burner cap. You have to unscrew this and then the burner base will pull off and you can get under the burner.
the electrode is held on by a clip underneath the burner. If you remove the clip then the electrode will pull up through the top.

you need to remove the burners vent-uri nuts ,take the burners off

now after the nuts are removed you need to lift the top and to lift the top you need to check in the row where there are 3 knobs, both the left and right knob area is secured to the base of the unit.unscrew the screws holding the black piece of plastic you see when the knobs are removed, the top will come right off. ------- This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya

If your burners are the Calrod type, check if one of those may be shorted. Disconnect them and tape or insulate the wires for a test.

One side of the burners may be hot all the time so don't rely on whether they are turned on or not.

For troubleshooting, a trick is to put a 100 watt lamp in series with each side of the line so that testing can be done without blowing the breaker.

i realiazed after getting into program , that you charge for your inof.
I am only looking for free info. If you cannot give free info , do not contact me any more.

Bobby Glover

Hello JBlum, Yes, most stove top elements, including those with the thermo sensors, are replaceable. Without the model number, I can't steer you towards the exact part number, but you can look it up yourself at www.searspartsdirect.com

Just enter in the full model number of your GE range and it will bring up all the line drawings and parts lists for it. You can either order the parts from Sears, or use any other supplier you wish.

Just remember to disconnect the range from the wall outlet before you undertake any repairs or attempt to replace any parts, so you'll be safe.

Hope you find this Very Helpful and best regards!

take burner cap off and clean all the gas ports with paper clip etc.it sounds like the gas is not reaching the spark.usually clogged with grease or soap.hope this helps .please rate my answer :)

There is usually a switch under the knob thaat controls the electrical sparker. OFTEN these get messed up when the area around the knob is cleaned and water gets behind the knob.