Top 10 GE Profile PSW26P Stainless Steel Side by Side Refrigerator Questions & Answers

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Question

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Icemaker problem crushed only not cubes

have a TFX24PRXBWW GE Profile Refrigerator with icemaker. It stopped dispensing cubed ice. It makes ice but it will only dispense crushed ice through the door. I replaced the MODULE TIME DELAY (Control Board) EAP304236, thinking this would be the fix but, alas it was not. I do not really know how the dispenser works, but it look like the auger only turns in one direction. I think it needs to reverse direction in order to dispense cubes. Any ideas on what I should replace. Your help would greatly be appreciated.

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Answer

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Whenever the ice tray is removed, you need to reposition the cube/crush selector rod that is attached to the bottom of the ice tray. This rod swivels: down position for crushed, up position for cube. At the back of the freezer, there is an opening to which this rod inserts. It houses the solenoid for cube/crushed operation. For cube position, the horizontal plastic piece is slightly above the center of the opening. Slide out the tray until the rod is past the solenoid. Pry the solenoid down as far as it can go. It is spring loaded and will not break. (If it doesn't feel like it is spring loaded, stop here and call a repair tech.) Now swivel the rod on the tray up and slide back in making sure the end of the rod is ABOVE the solenoid. DONE!!! Now you have cube ice. Good Luck.

Posted on Sep 22, 2009

Question

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GE Profile Refrigerator Ice/Water dispenser not working

My GE Profile Refrigerator Ice/Water dispenser is not working.
It makes ice ... but the front panel ice and water buttons don't work ... they light up ... but they don't work ... when you push the water button ... nothing happens and when you push the ice button nothing happens.

Motor? Water Line? Both? (this is a good refrigerator ... less than three years old)

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Had the same problem. Pressed button heard a click, saw zeroes flash, then nothing. After some online search I found and solved the problem. Corrosion and condensation on the connector plug attached to the wire at the bottom of the freezer door. Remove plastic grill, pull out wire from under box. You'll find a plastic connector and possibly wet or corroded wiring. CUT POWER TO FRIDGE OFF FIRST. I cut away the white plastic connector then stripped and tied the wires together with wire caps. Taped them up too. Note which wire goes to which first. Mine was blue to blue, black to black, and red to white. Problem solved.

Posted on Sep 04, 2012

Question

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Refrigerator Door Lost Suction

The refrigerator side door of this model is not closing properly, causing it to fill with ice and persperation. Can't figure out why.

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I have a GE Profile Stainless Steel side by side. I also noticed that the refrigerator side door was not sealing like it had previously. There was no "suction" when opening. I started inspecting the gasket around the door to see if this needed replaced, as I had read that may be the problem from this forum. My particular model has the grill / vent at the bottom of the door, in the front, which just pops off. I found that down by the grill my model has magnets there that match up with magnets on the bottom of the doors. I inspected this and found a foreign object had attached itself to this magnet. I removed this object and waaahlaaah the door now has suction! I was relieved to find that I didn't need to replace the gasket. Worth a try. Hope this helps.

Posted on Dec 07, 2012

Question

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Water Dispenser not working

I have a GE GSS25LGMBBB side by side refrigerator that is about 7 years old. The Water dispenser is not working but it is making ice. I followed the advice to thaw a frozen water line. It now works BUT it starts and stops pumping water in mid stream.

I'm now officially out of my depth and need some help. But, it seems like an easy fix that I don't want to pay someone $200 to fix.

Thanks Water dispenser not working. Repair guy has repalced damper door and also now, the temp control unit in the refrigerator.

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Answer

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If the ice maker is working, and no water is coming out, the water line may be frozen.  This happened to me yesterday, and I followed the advice on ehow.com.  It worked like a charm! Take a hair dryer, and blow hot air up into the dispenser tube, holding the hair dryer about 8-10 inches away.  After about 5 minutes or so, a tiny chip of ice and a couple of drops may pop out.  Fill up a couple of glasses of water to flush it out, and you should be good!

Posted on Sep 26, 2009

Question

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Ice maker not working

Ice maker stopped making ice, so installed new water filter because it was time and was told that sometimes the ice maker will not make ice if the water filter needs to be replaced. Ice maker still doesn't work after new water filter installed. We have emptied the fridge & freezer and left it off for 24 hours and ice maker still would not work, green light flashes. We took out the ice tray and the tray that the water runs down and rinsed both of those with warm water because they both had ice build up. After we put everything back together, ice maker light was not flashing, but we still don't have ice. Would really appreciate any suggestions. Same problem, ice maker doesn't work.

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Answer

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If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Posted on May 30, 2009

Question

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GE Profile making knocking noises at different times

my GE profile PSC25MSWSS refrigerator purchased late 2007 new, makes knocking type sounds pretty loudly at different times. Usually last about 10 to 20 minutes. Sounds like it is coming from back of freezer area under the ice maker area. Nothing to open on back side of frig except one metal panel where there is a computer looking board only. Usually if I open the freezer door it stops the noice. When close again, takes a bit for it to start again sometimes, if it starts again. I have had ge service come 3 times, but never is making sound when they come, so they say it is normal. Sounds is like tapping/cracking type sound, sounds like gear trying to move that can't. Everything works fine temperature wise. Also this frig doesn't make enough ice ever. Family of four and it runs out very quickly always. Any way to get it to fill more the holding bin?

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I have the GE profile Refrigerator with ice maker in the refrigerator compartment. Mine was knocking loudly for long periods of time, so I finally removed the icemaker by removing the side panel in the icemaker compartment held with 1 phillips head screw, disconnecting the electrical plug (unclip), pulling the tab of the icemaker down (on top) and sliding it toward the door, thus removing it. There was ice frozen in the motor compartment that was the problem. I let it thaw out and re-installed. All was OK after that..

Posted on Apr 20, 2010

Question

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how do i turn off the ice maker on a ge profile.

how do i turn off the ice maker on a ge profile. thereis a bad leak from the hose in the back. can i just turn off the ice maker to stop the water flow?

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You can lift the lever in the ice hopper to turn off the unit, or simply unplug the electrical connection to the ice maker inside the fridge. If your leak is in the line between the house supply line and the valve on the icemaker, turning it off will not solve your troubles. If that is the case, you can turn off the supply line valve.

Posted on Jun 19, 2009

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We were told our GE profile Freige mother board

We were told our GE profile fridge mother board may be part of a recall but I am not finding any info. on the recall list please advise

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Posted on Sep 30, 2009

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Ball bearings on bottom drawer assembly fell out.

Ball bearings on bottom drawer assembly fell out. Can't figure out how to put it back together.

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If the ball bearings fell out, you have to put them back in one half at a time. The thing that houses it is half the size of the length, so put the top one in at the left and the bottom one in at the right and then you can push them together once they're in.

Posted on Jun 20, 2013

Question

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my ge profile fridge autofill not stopping

Just had all three boards swapped out and the autofill still does not stop before the glass overflows. Any ideas?

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You mitell check your manual I think you can adjust the setting

Posted on Jun 25, 2015

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