20 Most Recent Leisure HOMEPRIDE Electric Fireplace Heater w/ Remote - Page 8 Questions & Answers

Hello, librelI am trying to help you out here. Maybe this will help some? I am know on Fixya as the cleanup expert pro. Which means I spend my own personal time to seek out customers that maybe have not had there problem yet solved by the other fantastic great experts. I do this on my own for free. Think of me as a Specialized Trouble Shooter.I have found out that it appears that lots of customers appreciate my efforts and help. So, I thought I would take some of my own personal time to see if I can help you. Even though this Informational site may not have your exact model or brand, But this site will help you a lot. Here is the site link about everything you want to know about electric fireplaces and possibly yours, from repair to trouble shooting it.http://home.howstuffworks.com/home-improvement/heating-and-cooling/fireplace.htm Please if this helped you at all, if you can find the time and in your heart to rate my help and some kind words written would be appreciated for my free help, I would appreciate it. Like I said I just try to help, If anything this is good information for future problems. If you felt that my free help was a waist of time for you, I'm sorry. I do not get paid to help people on the site, I do it cause I like to help and maybe make a smile on someones face.Here is also my direct link to my own pages of other areas of my expertise for other problems you might have in Automotive, Appliance, and Electronics. Drop In anytime for my help. http://beta.fixya.com/users/mc1beanThanks Mike

The fireplace probably has a thermocoupler. It produces current when engulfed by the pilot light flame. The small current produced (you can check for output with a votmeter) is enought to allow the gas valve to open when you turn on the switch to start the flame. The solid metal tube may not be properly connecting with the flame - repostion the pilot light and make sure surrounding air flow does not distort the pilot light pattern too much. OR the surface of the device may be slightly oxidized - very gently sand or wire brush it. Again check for small voltage output. If no volts - REPLACE THERMOCOUPLER.

Also: read this link;
http://answers.yahoo.com/question/index?qid=20081101104024AA43AJF

CB

basically, on the bottom of the fireplace, there are 2 screws on the sides, 3 on the back, take them off, lift bottom (it wont come off, so be careful not to bend it) there are 3 christmas light type bulbs, you can find them at any hardware store. Just replace them. Problem solved.

If the flame is standing still, i assume the motor is burnt out. or the belt is off.

No, not really. Parts are hard to come by. Include it in your insurance claim with all the other appliances that were damaged and get a new one.

Thanks fr choosing FixYa.

Remove the firebox glass (actually it's plexiglass) and set off to the side out of the way. Now, Remove the logs from simulated burner and set off to the side out of the way. The glowing coal effect plastic panel under where the logs were, should lift out, exposing the 60 watt, small base, chandelier bulbs, They unscrew counterclockwise from their individual holders. Replace the bulbs and reinstall everything else in reverse order, from the way you took it out. Caution: Be sure the Master On/Off Switch for the fireplace is in the OFF position, before starting any work on the fireplace.

Hope this helps you to solve the problem.

If you're not getting any flame effect or only a portion of it. One or more of the 60 watt small base chandelier bulbs is burned out. Replacing one or more should solve your problem.

If you're under the one year standard Warranty, since you purchased the heater, Heat Sure will replace it for you. If you're out of warranty contact Heat Surge 800-924-7964 and you can purchase the motor from them.

There are no fuses to look for. Just overload circuitry. However, before you do anything else, turn the Master Control ON/OFF Switch to OFF. Unplug the fireplace and wait 12 to 15 minutes, before plugging it back in. This will give the circuity time to reset itself. Once it;s plugged back in, turn on each function one at a time to see if it works. If it does, problem solved. However, if having to reset the unit becomes more frequent, contact the Technical Service Dept, of the manufacturer.

Hope this helps you to solve the problem.

go to this site: http://sankaty.homestead.com/fireplace.html
Note that vermont casting ony deals with dealers however if you then follow that link should get you to a participating dealer.

Have you changed the batteries in the hand-held transmitter? If not, that may be the problem. Be sure you use fresh batteries out of the package and not recycled ones. If changing the batteries does not solve the problem. Unplug the fireplace from the electrical receptacle and leave unplugged for 10-15 minutes.This will allow enough time for it to reset itself.

Hope this solves your problem.

It may be that the heater overload switch is shutting it off, because of overheating. Especially, if the heater is used a lot and is a year or more old. You can try to reset the overload switch by unplugging the unit for 10 - 15 minutes. Then plugging it back in again. If that doesn't solve the problem, you need to contact the manufacturer's Technical Service concerning this issue.

Also, cleaning the heating element with a vacuum that has a hose and brush attachment may help solve the problem. As the heating element may be clogged with dust and lint.

Hope this helps solve your problem.

check power supply if this is good then check for A reset on motor some time,s if you have and short it can trip internally or burn out the switch

Hi,
try to find the thermostat in the fireplace, it's obviously got one that's turning it off when the room temp rises.
Thanks
Adam
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