20 Most Recent Kocaso New M870 8" 8GB Android 4.0 ICS Capacitive Touch Tablet PC Questions & Answers

Try using needle nose pliers to pull it out.

The first thing that comes to mind is that either the charger or the battery is faulty. You can check whether the battery is retaining its charge properly or if it drains out quickly. The Kocaso NB1016 specification states that it uses ... "Power Device Type:AC, DC can DC can car charger". So you can test whether it can be charged from a car battery. If so, then your charger is at fault. If all else fails you'll have to contact Kocaso support for a software/firmware upgrade.

You need to switch on the Wi-Fi first, under settings. Then you need to log on to a Wi-Fi site first, before you can use the Internet.

You need to contact them by email. Here. Company Contact us

You need to contact the supplier here for a replacement. " The manufacturer does not cover accidental damage, but we have recently instituted a new program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period), and for a reasonable fee we will ship a working replacement. This price covers shipping both ways, and for replacement of the exact same tablet model only. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one. " Support FAQ

You need to set up the internet access by turning ON the Wi-Fi, in settings and then connecting to the internet by choosing a Wi-Fi site and entering the password for the first time. The tablet will store the password for next time.

The device driver should be in the tablet. When it connects as memory disk it should download the driver to the PC. Check you are in the right mode on the tablet, after connecting the USB cable.

Have you tried hard rebooting it? If not, try that.

Take the battery off and try to use the power cord, check the power connection to see if the insert part is broken. If you need further help, I’m available over the phone at https://www.6ya.com/expert/william_02fc2766c1e13b73

find out if you can use external battery

Try here. http://www.ebay.com/sch/i.html?_trksid=p2047675.m570.l1313.TR0.TRC0.Xkocaso+m1068+screen&_nkw=kocaso+m1068+screen&_sacat=0&_from=R40

You don't say which model. Try holding the Power button down for 5 seconds. Try holding both the volume up and down buttons for 5 seconds. Try holding both the Power and volume up buttons for 5 seconds. Release when the screen appears. Move up and down with volume buttons and pwr button to select.

Best bet is to do a factory reset.