20 Most Recent Windchaser Stainless Steel Patio Heater 40,000 BTU by - Model PHS Questions & Answers

I have the exact same problem. No owners or assembly manual. Can get no response from company?

Your regulator is faulty - my heater did the same. It would light ok on the low burner, when turned up would go out. Changed the reg. and all fixed.

need model number as there are several different model numbers.

either compressor overheating or low on freon cannot recharge

Most electronic devices have power to the main control board when the unit is plugged in regardless of the switch being on or off. If that is the case and no other issues exist, it is nothing to be concerned about.

Home Depot!

I didn't see the manual when I searched, although there were other manuals. I saw the following article that may be of use to you. https://homesteady.com/how-7511194-operating-instructions-windchaser-pacr10.html

Try any fw webb

Sorry we do not have parts here, nor do we have any locator service for parts for anything

Eithee the filter is dirty, coil is dirty, primary pan is dirty or the tube or drain is clogged. It needs a good bath!! If you need further help, reach me via phone at https://www.6ya.com/expert/thomas_092728000e6acb79