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NewAir ACS-1200H Split System Air Conditioner Questions & Answers
Code error E7
I'm not sure if NewAir is made by Gree -- they supply many. On Gree units, E7 simply means one unit is requesting heating while another is requesting cooling and you can't have both at the same time. So that's the first thing to check. Very simple, very common, doesn't indicate that anything is wrong with the system.
NewAir AC-14000E not blowing ice cold air
Unfortunately there can be several reasons for your AC-14000E portable air conditioner not cooling well. As with most portable air conditioners the filter grates on the rear of the unit can be removed for cleaning. When those are removed you may be able to clean some portion of condenser coils. There is also the possibility that your portable AC has a refrigerant leak in the system and will not be able to cool effectively without a repair (which usually costs as much as a new portable AC). Portable AC's are not designed to be recharged and operate on a sealed refrigerant line so even finding someone able to repair it may be a challenge. Your best bet is contacting the company you bought it from and talking through some solutions, they most likely have experience with these units and should be able to help you.
I have an NewAir 12000H
It sounds like the actual control module, the "brain", of this heater / air conditioner has failed and can't sense when to kick on the heat any longer. Have you tried just unplugging the unit for a good 5 minutes minimum and seeing if it will help "kick-start" or restart the electronics?
I have seen many of these units go bad with this issue, and many of them only last a few months for whatever reason... I think yours may fit into that category. It is not really worth repairing, to get a replacement unit that is equivalent is around $300, and the repair would end up costing you more than that unfortunately. Definitely try the restart method mentioned though and hopefully you can get some more life out of the device.
Thanks, let me know if you have any questions or concerns, just reply to my answer here and I will be right back with you.
Tim
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