20 Most Recent Genius VideoCAM Trek Webcam Questions & Answers

0answers
0helpful
2answers

The computer doesn't recognise my

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera's have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud
8/14/2014 5:00:16 PM • Genius VideoCAM... • Answered on Aug 14, 2014
0answers
0helpful
1answer

Necesito driver para webCam Trek para windows

To Download Genius Camera Drivers, copy this site and paste it in your web browser and press enter to go to the site that has your camera drivers.

http://nodevice.com/driver/company/Genius.html

Then scroll down to the drivers and select the model and operating system.
Then click on the DOWNLOAD

After you get the driver downloaded do this:

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web, do this.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud
2/10/2011 4:51:08 AM • Genius VideoCAM... • Answered on Feb 10, 2011
0helpful
1answer

????? ????? ?????

iiiii!!!!! ???? what kind if a question is that
8/23/2010 9:54:45 AM • Genius VideoCAM... • Answered on Aug 23, 2010
0helpful
1answer

Como istalar camara genius sin cd

primero trata de ver el modelo y luego entra
aca http://www.ehow.co.uk/how_5008634_fix-lockout-display-computer-monitor.html

para bajar el driver
8/11/2010 9:26:17 PM • Genius VideoCAM... • Answered on Aug 11, 2010
0helpful
1answer

I have genius video can trek v2.0 and yahoo

Plug in your webcam and visit this site - Hit 'Allow' in the top window and check your cam in the left hand panel.
Do not proceed if the camera fails to work here, but concentrate on your webcam software / drivers

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger 10.

COMPATIBILITY WITH YAHOO MESSENGER

You MUST use Internet Explorer to visit this page, with your webcam plugged in, to check compatibility and automatically download the latest webcam control. Make sure your webcam broadcasts on this page before moving on

http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam Broadcast > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your default equipment selections and who you will allow to view you > Apply > OK

IN USE
When you are both on line and wish to show your webcam > Actions > 'Invite to view my webcam'.
Messenger 10:- > Actions > More Actions > invite to view my webcam. This will launch an invitation on your contacts screen when they 'Accept' your webcam broadcast will start- There can be considerable time lag ( +1 minute) before they see you, so don't be too impatient ( You can check the status on the bottom left of your webcam panel. You can 'drag and drop' the frame to a convenient location by grabbing the top border.

Your contacts may need to configure their connection the same as INTERNET CONNECTION above (Ignoring webcam connected) if they get a "webcam not connected" message

Sometimes you may have to broadcast the 'small image' option from the 'Webcam' menu on the top of your image frames. This happens when one of you is down on resources -its like sending a large photo by email - its quicker if you cut the size down
you can zoom up to 200% from the same menu when the webcam picture comes through

Use the 'Always on top' option from the 'webcam' menu - or your image will disappear under the message window when you type a message
5/7/2010 10:19:04 AM • Genius VideoCAM... • Answered on May 07, 2010
0helpful
1answer

I have Genius web camara.i want to download a

To Download Genius Camera Drivers, copy this site and paste it in your web browser and press enter to go to the site that has your camera drivers.

http://nodevice.com/driver/company/Genius.html

Then scroll down to the drivers and select the model and operating system.
Then click on the DOWNLOAD

After you get the driver downloaded do this:

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web, do this.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

2/19/2010 3:07:57 PM • Genius VideoCAM... • Answered on Feb 19, 2010
0helpful
1answer

No video capture device was detected on system

Copy this site and paste it in your browser ADDRESS
Bar and hit ENTER;

http://www.free-codecs.com/AMCap_download.htm

to download the Free AMCAP Video Capture Program.
AMCap v9.20
AMCap is a small yet fully functional video capture application compatible with Microsoft
DirectShow. It is based on the sample AMCap from the Microsoft DirectX 9 SDK. AMCap supports
still captures to BMP, JPEG and PNG formats and it remembers your Video Input, Video Standard
and Video size settings from previous session. It has some nice features like multi-monitoring support, zooming, aspect ratio and interlacing features.
program.
AMCap is a small and effective piece of software and definitely worth trying.
Hope this will help. Bud
11/5/2009 6:17:53 PM • Genius VideoCAM... • Answered on Nov 05, 2009
0helpful
1answer

My computer couldn't recognize the webcam.

thank you
6/24/2009 2:05:49 AM • Genius VideoCAM... • Answered on Jun 24, 2009
0helpful
1answer

I do not have cd for the webcam to install to my

You can download the program which will install your VideoCAM Trek Web Cam here:

http://drivers.softpedia.com/progDownload/Genius-VideoCAM-Trek-Download-14449.html

Hope this helps! ^_^
6/23/2009 8:54:02 PM • Genius VideoCAM... • Answered on Jun 23, 2009
0helpful
1answer

Trying to help my sister to install her ginius

hi
can i see cam c2c
5/29/2009 10:07:06 PM • Genius VideoCAM... • Answered on May 29, 2009
0answers
0helpful
2answers

Trying to help my sister to install her ginius

1. Please install the driver first and then connect VideoCAM Trek to the USB port.

2. Installing the VideoCAM Trek driver
Windows Environment
a. Insert the VideoCAM Trek Installation CD into the CD-ROM drive.
b. The Autorun screen will bring up the installation screen. Click on
Driver” then simply follow the on-screen instructions.
c. Install DirectX from the CD.
Notice: If the Autorun screen doesn’t start, please follow these
steps:
�� Click on “Start Menu”
�� Type D��\SETUP.EXE , then click Enter key.
(Assume your CD-ROM is in Drive D)
Mac Environment
a. Insert the VideoCAM Trek Installation CD into the CD-ROM
drive.
b. Double click on the CD-ROM driveglish
c. Click on the file folder of “VideoCAm Trek Driver OSX 1.0
d. Click on “VideoCAM Trek Driver Install” then simply
follow the on-screen instructions.

3. Insert the VideoCAM Trek’s USB cable to your desktop’s or
laptop’s USB port.

4. Complete software and hardware installation. You can
install the software you would like to use for video
conferencing or chat with your friends.

Hope this helps! Let me know how you make out with it!
5/5/2009 6:14:06 PM • Genius VideoCAM... • Answered on May 05, 2009
0helpful
1answer

I have used Genius VideoCam

Hi there,

Try to completely uninstall/install again the skype and the cam driver.
try to plug it into a different USB port.
aslo do test the camera on other messenger like YM.

L:et me know, and update me for further assistance.

micro
4/13/2009 2:45:06 PM • Genius VideoCAM... • Answered on Apr 13, 2009
Not finding what you are looking for?
Genius VideoCAM Trek Webcam Logo

25 questions posted

Ask a Question

Usually answered in minutes!

Top Genius Computers & Internet Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

vince

Level 3 Expert

2530 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1212 Answers

Are you a Genius Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

VideoCAM Genius

  • VideoCAM Genius

Most Popular Question

computer doesnt recognise

  • Computers & Internet
Loading...