20 Most Recent Amazon Kindle Wireless Reading Device - Page 9 Questions & Answers

Is the device new or still under warranty? Is return to the store (RMA--"Return Merchandise Authorization"--through an online vendor) still possible? Extended warranty? Is the charger (and outlet) OK? If you may attempt to use USB current from your PC/Laptop/etc., is that port workable and powered? Have you attempted an alternate method of charging? Is syncing then possible? Chargers are not invulnerable--rarely, they sometimes overheat and die. After all, they're fabricated PRC items too--thus, even they may prove defective. (They're far less complex than a Kindle or phone, though--defective chargers thus prove quite rare.) Chargers can't last indefinitely or through overly heavy use, either. (Chargers do tend to last longer than devices--failure proves quite rare!) Is the charger unusually hot after plug-in? (Such failure could prove a great danger to electronic devices. Very rarely, even fire or sparking is possible.) Is charger connection at the wall OK? (Is the outlet overloaded?) Is it a "block" charger?: These may be replaced easily. Just get the connector and the Volts correct--with sufficient amperage (current). You don't need even to obtain the same brand and model as OEM--that which came originally with your charger. Online, amazon, Radio Shack, etc. may prove very helpful for such purposes. Does the connector have sufficiently good contact through your Kindle's circuitry to its batteries? (Is the connection overly loose? Often, this occurs over time.) Are you certain that the charging cable is OK? Does the connector in the Kindle need "doctoring" with a small tool, somehow? If the batteries are dead, it's likely possible to replace them. It's possible that the device simply is dead (shorted-out)--power surge or fluctuation certainly are possible and likely culprits. An extremely remote possibility is that the CPU or other key chipset is dead--even those prove useful for limited numbers of cycles. (Failure then implies quite extreme usage! Probably not!) It's not immortal!

Have you checked out yet how to end it online? If not with your Kindle, it may prove easier with a PC or laptop. Is it possible to call customer service? Some type of mechanism for canceling should exist: Given Audible's reliance upon auto-dinging and the prominence of that company, it must exist somewhere or somehow. Naturally, such services' canceling procedures never are prominently displayed on their sites--nor in their promotional materials. Ultimately nonetheless, you'll likely succeed at canceling directly through Audible. Banking: If worse comes to worse, changing your account number or bank will end all such dingings. Any cleared drafts or online checks likely can't be recovered. Banks often prove quite unhelpful: They prefer not to get involved in ending customer/merchant autopay arrangements. After all, banks obtain more "like-clockwork" merchant fees and perhaps even expensive customer bank fees, otherwise. Credit Card: If you can't get the charges canceled--dispute them via the card issuer's online or telephone facilities for that. Credit card issuers generally prove more cooperative and helpful. Often, they offer a relatively generous period in which to dispute charges. Payments will end--at least until the dispute is resolved. It's a hassle: Whatever you do, don't let this continue: I know--"stiffen up" and make canceling Audible an urgent priority. (It's a painful lesson: Try to avoid undesirable future monthly automated "dingings" of the your accounts--as far as that proves desirable and practical. It adds up.) Consider carefully the possible and future ramifications of giving your account numbers to anyone or any entity. Get a magnifying glass out, if necessary, and read that fine print--or, hit magnification on your device--perhaps that is where both dinging/fee warnings and canceling procedures lodge. (For anything or any entity proving new and unknown to you, find and note relevant reviews and anecdotes online. Ask others about these, if possible, too.) I noted certain Pimsleur language courses online. The company's first lesson for a language proves gratis or nominally inexpensive--to obtain that, the company requires a valid major card account number though. In the fine print online, I noted that future lessons prove really expensive--customers later on find out about the truly onerous installment payments necessary to pay for each future lesson--naturally those lessons are auto-shipped and accounts are auto-dinged! I'm quite thankful that I noted the fine print--I put my debit card away and quickly exited!

have you contacted Amazon customer service? To me sounds like maybe you dropped it and something with the display is broken.

If it is in the Carousel (Home Display) just press on the book icon and hold your finger on it until you get the option to either remove it from the carousel or the device. In your case you would want to select "Remove from Device" But if want to keep the book on your Kindle and just remove it from the Carousel, select "Remove from Carousel" If your book is not in the Carousel but only in your book library, go to your book library and first make sure you have selected the Device tab (instead of Cloud tabx`) selected. Then follow the same procedure in which case you will only be given the option to remove from the device. If you select the Cloud tab first and then delete it, you will lose all access to the book in the future (although it still may remain on your Kindle until you delete it there - not sure. You would need to check). But even if you do delete it everywhere, if you call Amazon Kindle Support at 866-321-8851, they could verify that you once purchased the book and would put the book back in your Cloud storage again.

Delete the books you finished.

Contact Amazon customer service. They will walk you through all the problems.

That is something you need to contact Amazon about. The oldest one I had was Gen 2 or 3.

You either have a damaged lcd display or the ribbon cable isn't connected properly. Did it experience any impact our was the screen taken apart?

Sorry I can't get your words clearly, do you mean that you root your kindle? And, where do you downloaded your books from?

There are many user guides and manuals available for download on the Kindle Documentation Page on Amazon's website. This is probably the best place to start and should have the most information about all models.

You will need to do a factory reset:

1. Enter a four digit pin at least five times. Each time you enter the wrong password, it will say, "Please try again".
2. On the fifth incorrect attempt it will ask if you want to Reset.
3. Select Reset and your Kindle will go through the process and you will be able to access your Kindle again.

try reset, see attached link

first check your power cord. if not it is mostly the micro usb/pwr port has broken free of the main board. If you can solder well there are videos on youtube you can watch but its a tough and tiny job. We repair the problem all the time for 69.99 with return shipping. www.rockhoptec.com

The message indicates the device believes your battery to be faulty and will not charge it anymore for security reasons. The Kindle's assessment of the battery state may be a glitch I've seen reported several times and there may be a way to fix the situation: You can try a hard reset of your device: press and hold the power switch for 30 seconds, then release it and wait for the Kindle to turn off. Then turn it on again. See if the issue is gone. If this does not help, there is a known issue with the "Battery Pro" app. If you have it installed, remove the app and restart the device. Last resort is to contact Amazon Kindle support via http://www.amazon.com/kindlesupport and clicking the "Contact Us" button (its yellow).

This may or may not work. Hook up the Kindle to the charger. This might start it up.

It is supposed to turn green when fully charged. There is also a battery charge indicator on screen.http://www.amazon.com/gp/help/customer/display.html?nodeId=200728630#battery

Put it on charge for 30 minutes or so - the orange CHARGE light should light up. Slide and HOLD the power slide to the right/ON position for a slow count of 30. Ignore everything, just keep it held to the right for the complete count. Now drink a cup of tea whilst it resets. Now slide the power switch on again as normal - it should go to the Kindle Tree logo and then the boot bar come up and then everything will repopulate. Let it alone for a few minutes as at remembers all your books and then all should be fine. NOTE: Every 6 months the Kindle eReaders INDEX their content (it logs every single word in every single book) yes this eats the battery. It's why they suggest never abandoning your Kindle for long periods of time. You may also want to try a random search on the HOME page for "kjsdjhds" or something - if it says "5 books unindexed" use the down button to highlight those books and DELETE them. They are corrupted and can be downloaded again for free whenever conveninet to you.

Most likely it would be a software issue, not a hardware Problem. You should be more specific with the problem you are experiencing..

• Hold the Kindle in both hands with the back facing you. Make sure your fingers don't press on the screen.
• Turn off the power to the Kindle. The power button is located on the back of the Kindle.
• Locate the rear panel that slides off the device. One edge of this wraps around the edge of the Kindle. Hold the Kindle so this side of the back panel faces away from you.
• Press down firmly with your thumbs on the edges of this panel and push the panel away from you. It should slide off gently.