Dictaphone 2740 Desktop Cassette Transcriber / Recorder - Answered Questions & Fixed issues

Hello the Dictaphone 2740 does not have the option for telephone record or conference recording you need the Model that is really similar to the 2740 the model is 2750 this model has telephone record option and conference record capable.

Note: for telephone record you need to buy a separate adaptor like this ECS-DPRC

Hello Just press an hold Erase and Rew Keys.

It's possible the play capstan belt is broken - or the main capstan motor is stalled.

Hello that sound like a bad pedal for a foot pedal replacement this are some options
http://www.tvps.com/Products/ECS-IN-585-Heavy-Duty-Foot-Pedal---Pre-Owned-IN585__ECS-P-IN-585.aspx
http://www.tvps.com/Products/Dictaphone-177585-****-Shell-Foot-Pedal---Pre-Owned__DI-P177585C.aspx
http://www.tvps.com/Products/Dictaphone-177601-Heavy-Duty-Foot-Pedal---New__DI-177601.aspx

Hello go to www.tvps.com then go to headsets cassette they are alot of different styles for Dictaphone 2 prongs Headsets I attach some links
http://www.tvps.com/Products/Dictaphone-304712-Wishbone-Style-2-Prong-Transcription-Headset---New__DI-304712.aspx
http://www.tvps.com/Products/ECS-AL-60DP-Aluminum-Stetho-Style-Headset---New__VE-AL-60-DP.aspx
http://www.tvps.com/Products/Dictaphone-0HST002-Deluxe-Headset---Pre-Owned__DI-P-0HST002.aspx

Hello I recommend this place is close to San Fernando
Executive Communication Systems
1445 Donlon Street Suite 1 Ventura, CA 93003 United States or Send an email to [email protected] or call (800) 644-9525. Please indicate model, serial and detailed description of problem

Usually when this happens it is either the "Pinch Rollers" or the "Drive" motor, has failed. You need to get it looked at.

Hello this transcriber is only a 4.8 Speed transcriber and the slide speed control is on the front of the unit if the cassette that you are trying is a Normal 4.8 speed and is not responding you need to send your unit for service you can try this place Send an email to [email protected] or call (800) 644-9525. Please indicate model, serial and detailed description of problem

Hello Just Press and Hold the erase button located on the bottom rigth then press rewind. All the rewind part will be erase.

Hola en realidad no tengo el diagrama pero you te recomiendo que verifique la tableta pricipal por la parte posterior normal mente es muy comun una de las venas del trasistor se fracture observe cuidadosa mente por la fractura ya que si no te equivocaste al conectar el motor no creo que este danado el trasistor recuerda que el Modelo 2740 su motor es de 4 terminales la primera de lado izquierdo es negativo despues positivo sige A y despues B qae estos dos ultimos son para resitencia de velocidad variable 20K

Catherine, did you ever get an answer for your problem with MicWiz? I am a transcriptionist that works from home and they are having problems getting it to recognize my foot pedal (as well as another MT) with the new software. It is recognized by Express Scribe and ever other system we use, but not Merge.
Thank you, Cindy

Try this guys http://www.tvps.com/default.aspx

Hello sorry but this model does not record phone calls the model that records is http://www.tvps.com/Products/Dictaphone-2751-Standard-Cassette-Dictator---Pre-Owned__DI-P-2751.aspx using and adaptor http://www.tvps.com/Products/Dictaphone-878857-25MM-Telephone-Recorder-Adaptor---Pre-Owned__DI-P-878857.aspx

your unit has a broken cam gear you need to sen it to repair here are a place
Send an email to [email protected] or call (800) 644-9525. Please indicate model, serial and detailed description of problem

Is this a standard-size cassette unit? Is the model number a 2740 or 2750? When you first plug the power in, does the machine make two clicking noises? Does the display show 'CAS' or 'No Cassette'?

The problem is with the capstan motor. More than likely it has developed a 'flat spot' and won't spin up. The clicking noise you hear is the solenoids trying to pull the heads into place, but because the motor isn't turning, it can't pull the heads into place.

There is a small switch mounted ion the tape deck. You may be able to take it apart and slightly bend the switch upwards so the switch will be activated.

If you cannot play, rewind or fast forward, but you hear a light "click" coming from the cassette compartment, then more than likely you have a broken drive belt, or the circuit controlling the play and/or rewind/ff mechanisms are out. In either case it sounds like you need to send it in or take it somewhere for repair.

Try another cassette. There is a tab on each side of the back edge of a tape which when removed will prevent most machines from going into record. If the tab is there (and not bent in), then the switch at the back of the cassette compartment is dirty or out of adjustment. If you can find a manual for the 2740 (try at www.nuance.com, they bought Dictaphone), it will show how to change the Letter display back to a timeline. Good Luck.

More than likely then the drive belt is broken or the motor is bad.
If you press the reset button the 88.8 flashing should go to 00.0.
If you are sure the tape is good, there is also a switch at the rear of the cassette compartment to detect if the record prevention tab is missing from the cassette itself. If the tab is in the cassette, the switch could be dirty or out of adjustment.