Pride Mobility Products Used Jazzy 1120/2000 Electric Wheelchair - Page 2 - Answered Questions & Fixed issues

Hi Tom,

The redel cable made by Penny and Giles Drive Technology is available from them in a number of custom lengths. The only limiting factor is that you need to have a dealer account with them. Check out their website at pgdt.com.
I think you can order a custom length at The After Market Group at aftermarketgroup.com. They should be able to take your order and turn it around into a custom order from Penny and Giles. The other alternative is to order the longest stock length which I think is about 5 feet and splice several together.
You can do a web search for redel cable and order the length you need and make it yourself for a lot cheaper than going through medical equipment suppliers. The retail cost of a standard 3, 4, or 5 foot cable is over $120 so you will reap great savings by doing some research on-line.
Hope this helps.

There should be a lever on the back rear to put the device in neutral. On the other hand, gel cell batteries are generally available at auto parts stores. Why not just get two new ones and replace them if they are done for?

Just a thought.

Andrew,

It sounds like you are describing the seat elevator on the 1120/2000. Depending on the type of electronics ( Penny and Giles or Dynamic) and the type of toggle (through the joystick or a separate toggle switch), there a number of explanations.
The electronics are designed to inhibit or slow down the speed of the chair 1/4 or 1/2 based on the position of the elevator with regard to the magnetic reed switch sensor on the elevate post. If the elevator is slightly raised the magnetic switch opens or closes. This inhibit is designed to slow down the chair for safety when it is elevated.
You may have a bad inhibit harness, bad sensor, poorly adjusted sensor, etc. The sensor and wiring is easy to check and adjust. The way I diagnose this problem is to bypass the inhibit harness to test at full speed and work my way back to the faulty component.
You can do the magnetic reed switch adjustment yourself with a small screwdriver. Move the magnet and sensor on the elevate post until it works. This is a trial and error type of adjustment. The sensor and magnet should move close enough to activate the switch sensor without hitting.
The fact that the chair does not work at all in the down position probably means the harness is getting pinched or is bad, A continuity check is the best way to verify this.
By the way ,the easiest way to do all this checking is by pulling the seating system and removing the cover of the base. A common household magnet is handy to have for testing.
Hope this helps.

Hello.Visit -www.alldatasheet.com its free.Download a troubleshooter as a PDF File of your product.Save + print if you choose to your Adobe Reader.Merry Xmas,any problem,please ask again Colin.

Good evening.Download this Adobe Acrobat Document:- troubleshooting_2007 SHOPRIDER.pdf
In there you will be delighted what you find,its 36 pages long.Pages 1 to 5 batteries and chargers 6 to 18 on scooters & 19 to 36 on wheelchairs.Any problems ask again.Have a nice day.Colin.

same thing as the other fellows problem Batteries!! the charger is supplying the power to light up the joystick but when not plugged in the batteries are so low they can't turn your chair on. Replace both batteries good luck Hope this helps

Sounds like it's locked. Try this: Controller Locking Instructions

It's a software switch. Any Pride dealer will have a programmer gadget that can turn it off.

Not a lot of information to go by but the click you hear is the brake releasing but you are not getting anything to the motor. Usually with Pride it is the freewheel lever or levers are in the freewheel rather than drive. Check to make sure levers are in the drive position. If they are in drive then the joystick lights should be flashing an error code. Also make sure that the charger is not plugged in. Thats not much help but I went by the info you gave Hope this helps

GAdams You need to count the number of flashes. The number of flashes will give you the flash code or error code. IE: 3 flashes pause 3 flashes pause etc. = left motor short If you have your owners manual it should list the flash codes and what they mean for your chair. If not you can contact Pride Mobility @ 1-800-800-8586 and ask for Tech Support. If medicare paid for your chair the they will pay most of the repair cost. Contact the provider where you got your chair to see if they can repair it or refer you to a service Company that can. Hope this helps

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Hi,

This problem could occur due to various reasons.So lets find out what could be the cause.

1)Check lever is in correct place.Levers control the switch that controls the brake.if the brake is disabled this will stop the scooter from moving forward or backward.
2) Check the brush in the motor,If it is stuck release it and tighten the caps.
3)Thumb levers that control forward and reverse motions.See the the lever is not detective one and it is working properly.Take apart and check the wiring connections.
4)Check free Wheel lever is jammed which is located on the drive motor,and check the lever is not bent.
5)throttle lever is worn out sometimes you have to replace it.

post a comment for further assistance.
Thank you for using fixya have a nice day:-)

If chair is in freewheel it won't move until you move the levers to the drive position usually in rear behind the motors

Have someone check if the on board charger light is green after you have charged it all night. Most probably you have a charger problem and this will also create a battery problem since you haven't been charging them with a bad chargger. If medicare purchased your chair then you can find a repair service to repair your chair and Medicare will pay for most of the repair

I found this fellow to be a great help for me with one of my customers. He is in the Sacramento area:

Wheelchair Wizard
(916) 729-8349
7325 Parkvale Way
Citrus Heights, CA 95621

The Jazzy wheelchairs have programmable controller. This includes the length of the pause before moving, speed, acceleration speed and deacceleration speed. You usually need a programmer to change the programming. You supplier should have one. For your nearest supplier have a look at the pridemobility website: www.pridemobility.com

You need to have a trained tech do a full diag. of the chair. The motors or brakes are pulling to much power.

What do the lights on the joystick do when you turn it on with the charger plugged in? If the lights are not scrolling then the chair is not recognizing the charger. If they are scrolling the charger is the issue. If you can try another charger.

You probably need to replace your batteries again most batteries in a owc need to be charged 12 hrs a day for the first month at least to build up the capacity if not they will slowly dwindle and wont last long and will need to be replaced

mso 9]> Normal 0 false false false MicrosoftInternetExplorer4 mso 9]> mso 10]> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} There are two levers just under the seat at the front. Pull the forward and to right to lock position, which will release the gear so that the wheelchair can be move about without any electric power. Bear in mind though that releases the gear, still too heavy to push as normal wheelchair. Give a go, to find out for yourself.