Pride Mobility Products Used Jazzy 1120/2000 Electric Wheelchair - Answered Questions & Fixed issues

If the batteries were discharged completely, the battery charger isn't strong enough to start the charging process. Take the batteries out and charge each one separately with an automotive type battery charger that is NOT automatic. This may take a day to recover this way. When the battery shows over 10 volts with a dc voltmeter you can re install them in the chair to complete the charge with the 24 volt charger. If the batteries have any amount of age past 2 years, it's time for new batteries.

New batteries take a while to get charged. If not charge, then something is wrong with the charger.

that is a communications fault, please contact your dealer for sevice

check there is power in the batteries, if so check all wiring for breaks loose fittings, fuse trip switch etc, failing that it may well be the controller, hope it is not that as they are not cheap.

maybe the motor brushes, there are two small black plastic screws on each motor, just undo the screws and in side you will find a spring attached to the motor brush, take it out take exact size of existing brush and look for a match on ebay prob about 3 pounds a pair i would recommend doing both brushes on both motors at the same time, once you fit the new ones you may need to turn the wheels by hand if they do not start properly, and it may be a bit juddery for a very short time if there were and particles left on the motor just to clean them off.that should solve your prob, if not then check the wiring and connector are not damaged and making contact.

sounds like the motor brushes need replacing.

sounds like a loose wire / conector or you need new motor brushes.

could be one of many probs, please provide more info, is there any light when switched on? can you charge the batteries etc. any cracks on the controller and so on.

sounds like over sized batteries, check the ah rating for the chair and the battery rating, please remember it you have a different controller from the factory spec it may not be rated to the ah rating of the batteries., or may be a short in the wires some were.

sounds like a loose wire to or on that motor or your motor brushes need to be replaced, both cheap fixes.

The 1120 can come either of 3 controllers. Find the speed control and adjust it to your desired speed. If you have the Pilot Controller the speed dial knob is at the rear of the controller. Be sure to fully charge the batteries after each use and check all connections for tightness.

"Cuts out" is not enough info. Check all connections for tightness, full battery and light codes.

The 1120 usually comes with either of 3 different controllers: Pilot, Remote Plus or Europa. They function similarly but the setups are a bit different.

How many are flashing? There are 10 lights, if all are flashing (3 red, 4 yellow, 3 green) that indicates Code 10 and high battery voltage.

The chair require s FULL charge before allowing it to sit "for a while". The batteries also need to be broke in properly.

laurel you probably have no battery voltage. If the batteries have been in the chair for awhile and haven't been kept up then you will need to replace them. The batteries you need are U1 and you need 2 of them. Hope this helps

Hi,
The service engineer who worked with it, is he a Jazzy Wheelchair Certified? These people at Southwest Medical can help you determine what the problem is and if there are parts that needs replacement, they will be able to tell. Here is the link to get to them http://www.southwestmedical.com/replacement-parts/pride-mobility/jazzy-1120-2000 and also here's the number to dial to talk to a live person 1-800-236-4215.
If the service engineer was not able to figure out what the problem was while he was doing hands-on troubleshooting, so we can't.

Most of the Shopriders use a PG Drives VSI joystick/contoller which incorporates the controller into the same case as the joystick. It will have a large wire about 7/8" diameter coming out of the joystick if it is this type. You probably didn't blow the circuit breaker as there wouldn't be any lights, and all of the fuses should be okay too for same reason, but go ahead and check them. If They are all good, then you most likely fried the VSI joystick/controller. Here's a link to PG Drives site.
http://www.pgdt.com/ Good luck.

I would think that you have a joystick problem and the only fix is to have it replaced. If Medicare paid for your chair then they will pay 80% of the repair cost. Contact your provider where you got the chair and ask if they can repair it for you or call Roadrunner Mobility @ 1-800-467-2668 to check on your eligibility for a repair and they will send a tech out to check the chair Hope this helps

If medicare paid for Dad's chair then contact Roadrunner Mobility @ 1-800-467-2668 or Repair Xpress @ 1-877-581-3733. If Medicare didn't pay for Dad's chair then the cost of a refurbed joystick is still very high about $700 and if the joystick got wet then he'll need a new or refurbed one. Sorry Hope this helps