Kwikset 909 909-15 Satin Nickel Smart Code SmartCode Signature Series Touch - Answered Questions & Fixed issues

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Kwikset smartcode lock blinking red keypad

Another cause for the red LED blinking on your Kwikset lock, especially when it beeps 3 times is it could be jammed or misaligned. When this happens, check and see if the door is securely latched or aligned properly. If needed, you can also adjust the strike plate to get the latch moving freely again. You can read more here: https://revolar.com/why-is-my-kwikset-lock-blinking-red/
6/17/2023 4:03:43 AM • Kwikset 909 ... • Answered on Jun 17, 2023 • 9,000 views
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How do i get the smartcode 909 to stop trying to lock continuously? It has already locked itself.

Mine did that when the deadbolt was not fully extending. Sprayed some WD40 where the deadbolt extends and locked/unlocked repeatedly to work it in. Tried again and no issue. Good luck!
7/20/2017 3:04:01 AM • Kwikset 909 ... • Answered on Jul 20, 2017 • 1,242 views
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Deadbolt goes wrong direction

reverse the battery.
5/4/2017 2:09:16 PM • Kwikset 909 ... • Answered on May 04, 2017 • 884 views
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Keypad doesn't light up.

If this is a battery operated lock then the backlight doesn't stay on (otherwise it will wear the batteries out). To make the keys light up when you want to enter your code you have to push the lock button on the keypad first. If the keypad light has never come on then open the door and manually lock the interior lock then press the keypad lock button then the above instructions will work. This is the solution I got from Kwikset customer support and it worked for me. Hope this helps you.
3/9/2021 9:49:23 PM • Kwikset 909 ... • Answered on Mar 09, 2021 • 27,204 views
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Keeps beeping even with new batteries

The auto lock setting must be on and it will continue to beep as long as the door is not locked.
8/14/2013 8:10:55 PM • Kwikset 909 ... • Answered on Aug 14, 2013 • 2,015 views
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My lock will unlock but how do you make it lock?

The direction of the deadbolt must be set correctly first. Take the battery cradle out. Inset cradle back in while holing the lock button on (middle of keypad). The bolt will move in and out a few times and then the unit will beep when the direction is set.

Then to lock, press the lock button in centre of keypad, or use the key at any time.

Hope this helped

8/11/2013 12:15:51 AM • Kwikset 909 ... • Answered on Aug 11, 2013 • 586 views
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Brought new keyless dead bolt. Put it in a door

My lock adjusted itself automatically... You have to hold the lock button in (on the exterior side) while you insert the battery pack - the deadbolt will cycle in and out, then beep a couple times. You'll be holding button for maybe 10 seconds. I have to say while this step is included in the instructions in a big red box, it says nothing about why or what its doing, so I imagine many people miss this...
7/7/2013 7:29:05 PM • Kwikset 909 ... • Answered on Jul 07, 2013 • 1,364 views
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My kwikset keyless lock no

Here is a link to the installation and programming instructions for your lock:

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

It is important to pay attention to the details starting in Step 7, battery replacement for the lock to operate properly.

In Step 11 you will notice that it is possible to turn off the beep function with ip switch #3. You may have this function disabled.

Also, please review the Frequently Asked Questions in Section 13 before you begin any other steps; you may find the answer that you need there.

Good luck!
4/7/2013 8:06:54 PM • Kwikset 909 ... • Answered on Apr 07, 2013 • 926 views
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Schlge eltronic lever handset broken wire connector

First thing you will want to do is check the warranty for your lockset. If they will cover the lock under some part of the warranty then do that, if not. You could try getting a **** splice gauged for the wire and try splicing it together like that but there is no guarantee that it will work. Most electronic locksets have very sensitive wiring in them and even the smallest pinch on the wire can ruin the lockset. Try cutting out the parts that were broken off and splicing them together.
3/2/2013 2:27:21 AM • Kwikset 909 ... • Answered on Mar 02, 2013 • 134 views
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How do i reset the codes

kwiset smart code How do i reset the codes
1/30/2013 9:44:39 PM • Kwikset 909 ... • Answered on Jan 30, 2013 • 6,611 views
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Reset code kwikset

Here is the link to an excellent video of how to install, hand, and program the Smartcode 909. It includes switch-0controlled features of the lock:http://www.kwikset.com/Videos/Vitro/smartcode.aspx
9/23/2012 2:14:53 PM • Kwikset 909 ... • Answered on Sep 23, 2012 • 1,546 views
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Deadbolt stopped working

Way to go!
8/28/2012 12:18:11 AM • Kwikset 909 ... • Answered on Aug 28, 2012 • 517 views
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I want to remove the old cod

This model lock will hold 2 codes, so apparently all you've dons so far is add a second code. Try reprogramming it again, using your newer code again so it will overwrite the older one. In other words, you will have two codes entered, both will be the same.If this doesn't work for you, contact Kwikset Customer Service from this link:http://www.kwikset.com/Customer-Support/Contact-Us.aspx
5/7/2014 2:00:25 AM • Kwikset 909 ... • Answered on May 07, 2014 • 351 views
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Need to reset code

Here is an excellent video of how to install, hand, and program the Smartcode 909. It includes switch controlled features of the lock:http://www.kwikset.com/Videos/Vitro/smartcode.aspxInstallation instructions:http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode
7/18/2012 6:14:30 PM • Kwikset 909 ... • Answered on Jul 18, 2012 • 1,008 views
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Lock motor sluggish did change batteries

You've already taken the first important step--changing the batteries!Does it make a difference if the lock is operated with the door open versus the door closed? If so, you may have a mechanical bind between the door and frame due to sagging/ settling. If not, then you certainly have a problem internal to the lock. Now, you must be willing to do some dis-assembly of the lock itself. To aid you (before you begin), here is the link to the installation instructions (in three languages!):http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode The above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:http://get.adobe.com/reader/You are going to reverse the assembly instructions, so look at Step 5A first:Remove the two "J" screws & pull the internal "H1" part of the lock until it is disengaged from the lock stem but do not remove the cable! Then try operating it from the keypad & notice the response of the motor. Is it still sluggish when not trying to turn the lock mechanism? If it works smoothly, then go to Step 4:Insert key and test latch. If latch doesnot extend or retract smoothly, adjustscrews (E). Remove key when finishedIt could be as simple as loosening & re-aligning the lock pieces until it works smoothly again!Try manually operating the latch & strike mechanism by itself, using a screwdriver inserted in place of the lock mechanism's shaft to determine if there is a mechanical bind within the latch & strike mechanism. (center illustration, Step 2)If it now looks like the problem is within the latch & strike mechanism (see Step 2 illustration), you will need to dis-assemble it by removing the two "D" screws & examining it for something internally wrong.If you are going to remove this assembly, be sure to pay close attention to how it is installed! That is, the latch & strike assembly can be installed two different ways, depending on whether the "setback" (distance from the door's edge to the center of the hole) is 2 3/8" or 2 3/4", as illustrated in Step1.So if you're down to the problem being within the latch & strike mechanism, see how it works after lubricating it with WD 40 or any light oil. You may need to remove it & inspect it for anything broken within it.After all of this, you will now know if the problem is electronic As far as driving the lock's motor, or some mechanical failure that you've narrowed down. Good news/ Bad news time!The bad news is that the lock is only warrantied for a period of one year against electronic failure ( and that's probably not the case here!). The good news is that the lock has a lifetime warranty against mechanical failure (most likely the problem, if it's not the door sagging thing). So you need to contact Kwikset customer service. Go to this page, click on the "Warranty Info" tab for contact information:http://www.kwikset.com/Products/Details/Electronic-Locks/909-15-SMT.aspxGood luck!
7/12/2012 4:01:41 PM • Kwikset 909 ... • Answered on Jul 12, 2012 • 1,033 views
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Are there one time use codes for repairmen, deliveries and the like?

No. For some locks, you can program a second code, but you will need to reprogram your lock to remove it after the repairman is finished or he will continue to have access.
6/16/2012 3:26:57 PM • Kwikset 909 ... • Answered on Jun 16, 2012 • 125 views
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What's is the standard preprogramed code for smartcode locks

If there was a standard preprogrammed code for locks, given that there are many people either too lazy or too stupid to reset their own unique lock code, thieves would be having a field day. Therefore, there is no standard preprogrammed lock code, for digital locks or digital safes.
5/7/2012 1:31:59 PM • Kwikset 909 ... • Answered on May 07, 2012 • 186 views
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Need to reverse bolt

Called "handing" the lock (left-hand or right hand door hinges):Remove the battery pack. Keep the door open.Hold down the "Lock" button on the exterior keypad and at the same time, insert the battery pack into the interior assembly. Keep holding down the lock button until you hear two beeps, which will take approximately 30 seconds. During that time, the Smartcode mechanism will automatically drive in and out several times to determine proper handing.Done!There is an excellent installation & programming video where you can watch how to do this, and it also explains the features of the internal slide switches.http://www.kwikset.com/Videos/Vitro/smartcode.aspxGood luck!
7/20/2021 2:01:30 AM • Kwikset 909 ... • Answered on Jul 20, 2021 • 6,847 views
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My smart code door lock is not working

Since you did not provide any specifics about the problem, here is the contact link for Kwikset, with phone numbers and contact hours:http://www.kwikset.com/Customer-Support/Contact-Us.aspx Call them.
2/24/2012 9:41:45 PM • Kwikset 909 ... • Answered on Feb 24, 2012 • 810 views
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