Pc America Restaurant Pro Express - Answered Questions & Fixed issues

You should be getting a tip line along with signature line. In your case, because you are not running cc thru the POS system, you either run the card twice or wait till customer adds tip to run it. Neither is very good situation. An MSR is cheap, lets the system do the work, and tips are settled before you batch credit cards.
If you are not getting a tip line, could it be you setup your company as a quick serve. This stops a tip line.

B Mattern
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Please return and give me a favorable rating if this helps or is of value to you.

under manager, choose administrative, then inventory maintenance. This puts you where you set item pricing. You then need to locate the item. 3 ways to do this. Use the NEXT or PREVIUOS buttons to scroll thru entire inventory. Or if you know the item number, type it in the search box and hit ENTER. Or click the LOOKUP button and search for item on this screen and then hit SELECT.

If this helps, please give me a good rating. If you need further assistance with RPE, email me at [email protected] or call 814-797-5722 and ask for *****.

Best answer here is if you just installed it, you still have free tech support from PCAmerica. You paid for it, use it. Unfortunately, not all techs are created equally. If the first one is of no help, try again. With them, you rarely get the same tech.[email protected]Please return and give me a favorable rating if this helps or is of value to you.Feel free to email me with more details if need be.

The Financial Summary report. OPTIONS, ADMINISTRATIVE, REPORTING. Under SALES. However not all line discounts require a reason. [email protected]Please return and give me a favorable rating if this helps or is of value to you.Feel free to email me with more details if need be.

Hey bacio,

when you have to enter a gift card number. when you are done with your oder click on pay there you will get an otin for gift card , cclick on it it ask you to swipe your gift card or type in the gift card id.

We also facing same problem. We have a option for "No Print receipts", When we enable this option cash drawer will open after payment but it should not print. But printer spits out small piece of paper every time when payment is completed.

Is this soft really convenient for the food business? I see a lot of problems with this

Are you looking for testimonials for RPE?? You should ask your vendor for these. Such as International Point of Sales. They would give them to you freely for a chance at selling you an RPE system.

Hi there! There's a nice platform with all the top currenncy exchanges: https://changevisor.com/ . All you need to do is to use the table to choose which exchanger suits your needs best. Always works great for me.

If you need a license key for CRE/RPE please go to this link https://youtu.be/xHojh57GYpY

Hi Bob, I would have to remote in to see what is going on. But did you compare database versions between server and client? They must be exact. Or maybe a repair install of RPE. [email protected] Feel free to email me with more details if need be.

Can you print two tickets of 1 FC each?

You don't you go online using the address on the back of the card.

Your question makes no sense. What are you asking about the restaurant and RPE? Please rephrase your question and send it to me at [email protected]

Restaurant Pro Express does not have anything called groupons. Do you mean groups at a table or maybe modifier groups? If you want help, you need to make your question a little clearer. Email me with more specific details. [email protected]

Hi Judy, You probably have it set to combine lines on invoices. Go to your options screen. Select SETUP, then SETUP SCREEN. Click the INVOICE SETTINGS tab, then uncheck COMBINE LINES, click UPDATE, then EXIT. Now each item should display on its own line. If you need further assistance or tech support at reasonable rate, send me line at [email protected]

You may be able to enlarge the image size of the report after you paste or import it into Word. Or, open the Properties/Preferences of your printer. Here you can select to print normal size or enlarge the image.

Make sure the "phone cable" is plugged in from your receipt printer to your cash drawer

Hi Bryan, It sounds like you are trying to use SALE PRICING under SPECIAL PRICING. Use the TIME BASE PRICING instead. This should retain price from week to week. You can set it up for a full day or just 4 to 6PM on a certain day. Once set, you don't need to keep adding it each week. [email protected] Feel free to email me with more details if need be.

if you are asking what you should do to get the correct sale on the correct card and remove the sale from the wrong card. if you have not settled your terminal or batched out, you can simply void the card transaction that is wrong. if it was a debit it would be a refund, if a credit card sale- you can void. if you have the card number for the sale that you should have ran, then simply run that card as a new sale. if you don't have the card, you are pretty much out of luck unless you know the person who holds the card.