20 Most Recent JBL ONSTAGE Docking Station for iPod Questions & Answers

First, I know nothing at all about ipods. However, I am a decent electronics guy. Obviously, one end of the power cord plugs into a wall outlet; the other connects to the station. How? Does the cord simply disappear inside the station, or is there some kind of connecting plug? Which end is frayed? If it's at the wall plug end, you could simply cut the wire (unplug it first !!!) above the fray and wire in a new standard wall plug. You can do the same on the station end if the wire runs directly into the unit AND if you can get in there to reconnect the wire. If, on the other hand, the wire is attached to the station via some sort of power plug (like a printer for example), you'd better leave that puppy alone and invest in a new docking station or new power cord. You'd also better stop using the unit unless you can fix it. Bare wires spell tripped breakers and danger of injury.

JBL ONSTAGE... | Answered on May 28, 2016

fault is from the button of the unit. There is every tendency that the button is not contacting the panel inside the unit, that is why it is not responding.
You need to disassemble the unit to find out.
Get a screw driver that can fit into the unit, unscrew all screws. Use a flat screw drive to pry the unit from the side in order to take the cover/case apart.
Locate the volume part, turn on the unit and press the volume button directly on the panel. If the volume works, it means there was not contact that why the volume didn't work.
But it the volume still doesn't work, then problem is from the control board.
Perform the above task and let me know the out come.
I hope you understand the message I am trying to pass across. And I hope it makes sense to you.

JBL ONSTAGE... | Answered on Jun 14, 2011

you have to remove the 3 sticky pads in at the bottom of the speaker and there you will expose all the screws that need to be removed...there is also one where the batteries go
if you have any luck replacing the ipod dock let me know please

JBL ONSTAGE... | Answered on Nov 15, 2009

For the JBL Awake
I just had the same issue and i found a way to solve this :
1. Unplug the power supply
2. Plug it back while holding the [ON/OFF] button
3. The screen shows “UP9” again
4. Do the update with the JBL Music app (I did it with my old iPhone 4s plugged on the 30pin connector)
5. Finish the firmware update ... until the app tells you to unplug the power before restarting the device
(Sorry for my bad English, i’m French)

JBL Audio... | Answered on May 12, 2019

JBL Link 20 New device set up issue.

I called LVL 2 Tech support at (877) 871-6755 for my set up new device issue. The support person was very helpful and recognized this issue to be very common.

COA 1: I had already tried resetting my speaker using the pin hole button next to the USB power connector on the back. This did nothing as far as I could tell

COA 2: (Best Solution) look for the microphone on/off button under the power on/off button located on the back of the speaker. Press and hold down the microphone button for 10-13 seconds. The lights above the power button will flash a reddish color. This indicates the speaker is reset to factory settings.

Completely close Google Home app and reopen the app. You should notice some options changed. Go through the simple “setup new device” process and it should allow you to get Link 20, Google Assistant, and your home WiFi on the same page.

I am having an additional issue because I’m currently traveling and using hotel WiFi. Because of public WiFi firewalls here, Google doesn’t like it and won’t let me completely finish setup through Google Home app. Once I get home to my personal home WiFi I will complete the factory reset function again. Until then, I have great Bluetooth for music and movies while traveling.

Good luck and hope this helped.
(All the info I just passed on is basically what the Google LVL 2 Tech Support agent talked me through)

JBL Audio... | Answered on May 11, 2019

You might need to go via the foam side. Often you have to remove the foam and that shows the access screws. You can glue the foam back with Bostick after you have done. Or you can look around for new foam pads.

JBL Audio... | Answered on May 09, 2019

Posted by Glen Smith on May 09, 2019
Hello Glen, if you ask, if it is necessary to connect the LED light, so that the EON518S, not work, it is not necessary, your JBL, will work fine, you just will not know if it is on or off, when it is not amplifying something
I hope my explanation has been useful
Greetings Franco Dosil

Hola Glen, si preguntas , si es necesario conectar la luz LED, para que el EON518S, funcione no, no es necesario, tu JBL, funcionara bien, simplemente no sabr?s si esta encendido o apagado, cuando no se este amplificando algo
Espero te haya servido mi explicaci?n
Saludos Franco Dosil

JBL Audio... | Answered on May 09, 2019

Hello Seth, for what you say, it is very feasible that your JBL, have humidity, enough to make it light again
Tip, apply hot air, with a hair dryer, at the lowest speed and at least 50 centimeters away, for two or three sessions of 30 seconds
Then, let it ventilate and test later, if the proper functioning is reestablished
I hope you solve the problem
Greetings Franco Dosil

Hola Seth, por lo que cuentas, es muy factible que tu JBL, tenga humedad, suficiente para hacer que se prenda nuevamente
Sugerencia, aplicale aire caliente, con un secador de pelo, en la velocidad mas baja y por lo menos a 50 cent?metros de distancia, por dos o tres sesiones de 30 segundos
Luego, d?jalo que se ventile y prueba mas tarde, si se restablece el buen funcionamiento
Espero que logres resolver el problema
Saludos Franco Dosil

JBL Audio... | Answered on May 06, 2019

Hello, I send you the user manual so that you follow the steps indicated there, about the connections, which could be generating the inconvenience
I hope you manage to make your JBL work correctly
Greetings Franco Dosil

Hola, te envio el manual de usuario para que sigas los pasos ahi indicados, sobre las conexiones, las que podrian estar generando el inconveniente
Espero que logres hacer funcionar correctamente tu JBL
Saludos Franco Dosil

JBL Audio... | Answered on May 01, 2019

3.15A 250v

JBL Audio... | Answered on Apr 19, 2019

Hello Ranasinghe, you must connect a JBL satellite for each Main L and R output (2 speakers in total)
Connect one JBL for each Surround L and R output (2 speakers in total)
The middle speaker, to the output of the Central channel and the subwoofer, if active or powered, to the RCA subwoofer output on the amplifier
This way you would have all the speakers connected in the Harman Kardon 130

Hola Ranasinghe, debes conectar un JBL sat?lite por cada salida Main L y R ( 2 parlantes en total)
Conectar un JBL por cada salida Surround L y R ( 2 parlantes en total)
El parlante medio, a la salida del canal Central y el subwoofer, si es activo o potenciado, a la salida RCA de subwoofer en el amplificador
De esta manera tendr?as conectados todos los parlantes en el Harman Kardon 130

JBL Audio... | Answered on Apr 15, 2019

Hello Dane, if the fuse is good, you can have the speaker and driver of the horn, open, therefore it will not sound

Hola Dane, si el fusible esta bien, puedes tener el parlante y el driver de la bocina, abiertos, por lo tanto no va a sonar

JBL Audio... | Answered on Apr 15, 2019

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