NRS CANTAR GLOW BUOY FLOATING POOL LIGHT 92000 - Answered Questions & Fixed issues

The way I change the colored lens to the glow buoy is with three standard screw driver, about a 3/16" head good 4" shank or longer. If you look close you can see four grab tabs in the middle of the lens, these hold on to a lip on the clear lens. Twist the colored lens till you can get to three of the tabs. I couldn't get to all four do to the triangular shape of the top. Slowly wedge the driversunder the lip of the colored lens center to the tabs one by one, alternately pressing the screw drivers deeper once you get the to where they wil continue no futher, due to the bevel in the lens, take the two drivers opposite each other and push them in forcing the edge outward. The lens will pop off violently, and most likely shoot the third screwdriver across the room, but after changing them a few times the lips wear down soon you will be able to pull them off with a good pair of fingenails. Hope this helps, you may scratch the lens a little, also the covers have a bit more flexibility then I thought I was afraid to break them but now I see the give.

Hi, replacement battery can be found on amazon, here: Finally charging for our multi device world. I hope this helped. Cheers

It sounds like your swimming pool light is not holding a charge. This normally indicates that the batteries have expired their useful life and need to be changed. Even rechargeable batteries are not designed for permanent use.

The users manual strictly forbids users of these swimming pool lights from changing any bulbs/batteries/etc. This light is specifically designed so that it cannot be opened by anyone other than an autorized repair person. If you were to open it yourself you would not only risk electrocuting yourself, but also void your warranty. You will have to have it serviced or replace the whole light. Sorry! Hope this helps you though.

Top center I think. Doesn't go on and off, it runs through three or four settings first then goes off.

Most of the time, that is going to indicate a problem with the battery no matter what type of swimming pool lights you have, but you are in luck, because I have located a copy of the owners manual for this light. Hope this helps!

http://www.spawarehouse.com/IG/OwnersManual/PoolLight-gb_inst_manual.pdf

You might want to check with backyardcity.com. I know that they sell an assortment of swimming pool lights. If they don't carry the charger, they can probably direct you to the manufacturer. If you have a number to the manufacturer, you might want to contact them directly. Also, a local pool store might carry them.

It sounds like your pool light has a faulty bulb. If you are sure that it is charged and there is no water in the housing unit, you will probably just need to get the bulb replaced. You will have to take it to the pool store that you got it from (or another pool store). You can't open the housing or you will void your warranty and risk shock.

According to the owner's manual for this pool light, a blinking red light indicates that an error has occured during charging. It says that if you have unplugged and tried again and still have a blinking red light, the condition of the battery is questionable and it might need to be replaced. The only place that you can purchase these replacement batteries is from an authorized pool store or directly from the manufacturer. You will not be able to replace the batteries yourself.

The Glow Buoy swimming pool lights were designed so that the bulbs can only be replaced by a licensed pool supply store. If you open the light yourself, you will void any warrantly and risk breaking the unit. Becuase of this, they don't sell the exact bulbs that you need unless a pro is installing them.

If your swimming pool light is not holding a charge, it could be that your battery pack is defective. For this particular light, you cannot change the batteries yourself. It is designed so that the housing cannot be opened by the owner. You would need to take it to a pool professional and have them change your rechargeable batteries.

According to the owner's manual that I have for this swimming pool light (troubleshooting section), a blinking red light is definately a charging issue. The manual recommends that you unplug and replug in the light several times. If the flashing continues, they recommend that the batteries need to be replaced. Unfortunately, you cannot replace the batteries yourself. They specifically state that you cannot open the housing yourself. If you did, you would risk electrocuting yourself AND void any warranties that you have. You will have to take it into the retailer that you got it from or an autorized pool supply/repair shop or replace the whole light.

You should be able to purchase a replacement charger for this swimming pool light from the manufacturer or from the retailer that you purchased the light from. I would not recommend using an after market charger. You can contact the manufaturer via their website www.cantar.com or call them at 1-800-448-2343. This is the info listed on my warranty.

You can purchase a new charger for these swimming pool lights from the manufacturer or the retailer from which you purchased the product. They recommend that you do not use after market chargers not designed for this product. Their website is listed as www.cantar.com and the contact number listed on my warranty information is 800-448-2343

According to the owners manual for these swimming pool lights, if you light is not working for the full amount of time expected (at least 4 hours) you should try the following troubleshooting steps:

1. The battery pack might not be fully charged. Check the charge and recharge if necessary.

2. The battery pack or charge might be defective. Run the light through several charging cycles. If it fails to hold a charge but the indicator lights are showing normal operation, take the light to an authorized repair shop.

3. The battery pack might be old. After approx. 600 charges, the batteries might lose their ability to be charged. If this is the case, take the light to an autorized repair shop to receive new battery installation.

4. The product might be overheated. The light's internal temperature regluator will shut of the product to prevent damage. Allow the light to cool down and then test for normal opperation.

According to the instruction manual for these swimming pool lights, the charger specifications are the following:

USA and CANADA: 14 VAC,1.5A UL/CSA-approved wall plug
adapter and charger

AUSTRALIA and NEW ZEALAND: 240VAC 50Hz/14VAC 1.5A wall
plug adapter and charger

EU: 220-240VAC 50Hz/14VAC 1.5A CE-approved wall plug
adapter and charger

SOUTH AFRICA: 220-240VAC 50Hz/14VAC 1.5A wall plug
adapter and charger

UK: 240VAC 50Hz/14VAC 1.5A CE-approved wall plug adapter
and charger

According to the owners manual for these swimming pool lights, this is what each colored indicator means. Hope this helps.


Solid green
The battery pack is fully charged.
Slow flashing green
The battery pack is almost fully charged.
Slow flashing yellow
The battery pack is half charged.
Medium flashing yellow
The battery pack is less than half charged.
Fast flashing yellow
The battery pack has almost no charge.
Fast flashing red
A charging error has occurred and the light should be unplugged and then plugged back in. If the Fast Flashing Red persists after several attempts, the battery condition is questionable.



Also in the trouble shooting guide, it mentions this:


Problem: Red Indicator Light Is Flashing While Charging

Solution:
A red flashing indicator light when charging indicates a selftest
error condition. Unplug the product and plug it in again.
Try this several times; if the indicator light continues to flash
red, unplug the GlowBuoy and take it to an authorized service
depot.

You cannot change the light yourself. These particular swimming pool lights are designed so that they are not able to be opened by the consumer. To have the bulb replace, you will have to take it to an pool store/repair place. They can only be opened by a professional. If you did open it, it would void your warranty. You will either have to take it in for servicing or buy a whole new light.

If it is failing to hold a charge, the rechargable batteries have probably worn out. As far as I know, you are not able to replace the batteries in this light. You can call backyardcitypools.com, which sold this particular light, and they might be able to tell you how to do it. If not, they can give you some options for replacing the swimming pool light.

You might want to try backyardcitypools.com. I know that they sell these kinds of swimming pool lights. I don't know if they have replacement parts or not, but they might be able to point you in the right direction or get you a replacement if necessary.