20 Most Recent Napoleon Auburn Pellet Stove Heater Questions & Answers

Check the basics first fuel (supply and quality of) Air flow and ventilation. If nothing obvious google {whitfield pellet problem]. My guess is that something is plugged up.

i would suggest you call the manufacturer and ask for tech help asap ask for them to send you the wiring diagram, it also should be on one of the covers or lid for the back of the unit. OR http://homeappliance.manualsonline.com/manuals/mfg/napoleon_fireplaces/nps40_1.html?p=30

honeywell th115 dual use thermostat - farenheit or celcius

From what I have read on these things, never had one, but they have 2 fans, maybe one, plus an auger and thermostat. The one fan would **** fresh air in from the room to fuel the fire, while the other fan would blow the heat back out from a sealed area. The auger spins constantly, slow, dropping pellets on the fire determined by the thermostat. If this is right and relates to your stove, I can see where the smell of smoke would come from. The second fan is pulling in smoke from the fire. Check the gaskets in that area. I was wondering if it wasn't just the new stove smell you were getting?

Yeah, I have a country flame stove and I have had loads of issues. Country Flame stoves are junk, I am working on a class action lawsuit with some other country flame owners as of 2.2.2011
want in?

Some people plump in fresh air but you can also punch out the fresh air in take out on the back of the stove and recirculate the air within your home.I would think twice about installing it in your basement . Basements have a tenancy to create a negative pressure, which means that it can become very difficult to create and up draft through the chimney , which causes the smoke to seep out of the stove into your home. The only way I have found to over come this is to run a torch in the stove for 5 mins before starting a fire, this creates an up draft which eliminates the problem.

The thermostat inside on the back of the combustion chamber has a manual rest that needs to be pushed and reset. If you need further help, I’m available over the phone at https://www.6ya.com/expert/craig_3fa289bf857b1a3c

you must have an auto ignition, when you start the stove the auto ignite starts too

it over fueling at low setting this is a comon problem and will do exsaclly what you have said

Begin by unplugging the pellet stove and using an extension cord, plug the pellet stove into a different circuit, with a different breaker. It is possible that the breaker itself is faulty. If you prove that the problem is in the breaker, replace it. If the new circuit also trips, then you will have to assume that the stove cord, or the stove mechanism is faulty and either repair or replace it. good luck with it. let me know.

please mark this answer as a fixya! ty.

Expensive APR Industries Ltd.1354 Waverley StreetWinnipeg, ManitobaR3T 0P5CANADAhttp://www.kozistoves.come-mail: [email protected] If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61