20 Most Recent Jandy Stealth 2 HP UR Pool Pump SHPM2.0 SHPM20 Questions & Answers

need new 2 speed relay

fill pump basket with water put top on and turn pump on

sounds like bad bearings need new motor

This sounds like the motor has seized up. You will most likely need to replace at least the motor and maybe the complete pump assembly.
You can take the pump into a local motor shop and see if they can rebuild the motor for you.

US Parts Center

Hi

Try cleaning the impeller first. Check the impellers (the fins that spin around) are they bent or worn down? Located usually on the end where the water gets sucked into the pump. While holding same (Don't have it running or plugged in) see if you can move the whole impeller assembly side to side. If you can it could be bad bearings.

Please check this link for more information:-

http://www.ehow.com/how_7410180_replace-pool-pump-bearings.html

Please check this link to enquire about your requirement by contacting customer support:-

http://www.zodiacpoolsystems.com/Products/Jandy.aspx

This is indictive of a clogged impeller or blown shaft seal or possibly both.
To clean out the impeller, simply removing the 8 securing bolt that hold the wet end against the seal plate and motor housing. Then remove the diffuser assembley. You should now have access to the impeller. Remove any debris from inside the impeller and impeller cage.
Reassemble , fill with water, and try to reprime.
If prime still fails, take apart again and remove impeller to replace the shaft seal.
Note:
1. Make sure the filter connected to this pump is clean and not causing the problem before following these instructions.
2. Here is the link to the exploded parts diagram for easy reference to part names. It is also good to look at previous to dissassembley so that you have a good understanding of what is where.

Hi .. If ypou are gtetting air in the basket, then ytou have a leak somewhere in the system. start by closing off the skimmer, bottom, cleaner one at a time and see when the air stops gettingt in. Is there enough water level to cover the skimmer? have you checked the seal on the strainer at the pump? you might be able top hear hissing if it is at the pump.

Check your suction piping all the way to the pump for a blockage

You have a very high chlorine demand. This means the bacteria count exceeds the volume of chlorine you are administering. You should also test the Cyanuric Acid Level. This should be around 30-40ppm, but not above 80ppm. If it is lower than 30PPM, then you are losing chlorine to sun exposure as well. Double your normal shock dosage and watch your chlorine level over the next 24 hours. Maintain 3-5ppm over the next 48-72 hours and then reduce your levels back to 1-3ppm as necessary. do not allow the levels to drop back to 0ppm.

http://www.vincentpm.com/DocumentControl/H0573800.pdf


page 15

The fuse link is a device that will open when over heated. If the exhaust temp is to high it will open and is a one time device. It can not be reset it must be replaced with a high temp fuse link made for the exhaust location. It will have a red mark on it indicating high temp. Low gas pressure can cause a lean fuel condition that may cause the exhaust temp to rise enough to trip the link. I would also check for scale inside the heat exchanger. Scale inside the heat exchanger will not allow for proper heat transfer to the water, this will cause excess heat to be present in the exhaust. Proper water balance and flow are very important.

If you have checked the circuit breakers and they appear to be functioning properly, here are a few other things you can try:

1. Check the GFCI outlet: If the AquaLink RS is plugged into a GFCI (ground fault circuit interrupter) outlet, make sure the outlet hasn't tripped. You can do this by pressing the "reset" button on the outlet.
2. Check the transformer: The AquaLink RS requires 24 volts AC power to operate. If the transformer that converts your home's AC power to the 24 volts required by the AquaLink RS is faulty, it can cause the system to fail. Use a multimeter to test the transformer to ensure it's supplying the proper voltage.
3. Check the power supply: If the transformer is supplying the proper voltage but the AquaLink RS is still not receiving power, the power supply board may be faulty. Check the power supply board for any obvious signs of damage, such as bulging or leaking capacitors.
4. Check the wiring: It's possible that a wire has become loose or disconnected, preventing the AquaLink RS from receiving power. Check all of the wiring connections to make sure they're secure and tight.

If you're still unable to get power to the AquaLink RS, it may be time to call a professional pool technician to diagnose and repair the issue.

1. Check the air sensor: The first step is to locate the air sensor and check for any visible issues. Make sure it is properly connected and not damaged.
2. Check the wiring: If the air sensor appears to be in good condition, the problem may be with the wiring. Check the wiring for any loose connections or damaged wires. If you find any issues, you may need to repair or replace the wiring.
3. Check the control board: The control board is responsible for managing the various functions of the pool heater. If the control board is malfunctioning, it can cause the air sensor to short out. You can check the control board by testing it with a multimeter. If you suspect the control board is the problem, you may need to replace it.
4. Check the air intake: If the air intake is blocked or restricted, it can cause the air sensor to short out. Make sure the air intake is clear and unobstructed.

go into system set up and turn on on remote

see if hooked up with 4 wire from heater to aqualink if so try checking wires for one loose or off if ok try to use the firemans swith to pins 1 and 2 then heater button will work

bad display board

replace water sensor that goes from board to header

check the air switch hose make sure not pinched or hole in it then if ok make sure fan running correct speed

check with your local dealer . we have no clue

WERE I YOU I WOULD ASK THE HEATER COMPANY OR THE JANDY