Qca Spas Jewel Series Topaz Plus Hot Tub - Answered Questions & Fixed issues

didnt specify if you had a 4 8 or 10 button panel your unit is locked the only control that will work is temperature your owners manual has how to unlock it under side panel the following link is for an 8 button panel and the instructions are on page 6 http://qcaspas.com/media/pdf/Jewelp3-8Btn.pdf

drop the temperature all the way down and turn on unit like you would normally do [but depending on amount of time the product needs to circulate may need to turn on a few times ] or reset set the filter time for longer

pressure tap on pressure switch or you might have air in lines

sounds like the recirculation pump is overheating and tripping the breaker if the pump is ok could be heating element shorting out

with power off take cover off control box remove heater element lead make sure to take a picture or a drawing to see where they go back turn on breaker with wires taped up if it doesnt blow breaker you need a new heater element

open cover the powerpack has a silver pipe running along bottom that has unions on both sides there is a pressure switch mounted to pipe. on pressure switch two wires if doesnt work make sure you have voltage on both sides of switch if only voltage on one side bad switch if voltage on both check recirculation pump to see if working also make sure filters are clean

check to see if recirculation pump is working if so check to see if heater element is not shorting out

I would assume this is by design. If water were not flowing through the heater it would constantly cycle and mineral deposit would accumulate on the heating elements much faster and shorten their lifespan.

This sounds like your motor is going out. When they get noisy and run really hot is when they go outRodUS Parts Center

you either have a bad temperature sensor (check the wires for damage) or a bad circuit board. I would recommend replacing the temp sensor first. If that doesn't work, pull the board and take it and have it tested.

OH is the overheat code.Your spa temperature is set above 108, or your thermostat is faulty & not reading correctly.

this is taken right from a jewel series QCA hot tub manual.....WinterizingIn very cold weather you may not want to venture outside to use your spa. In this case, you may move it to a heated area, or leave it as is until the weather warms. If you do leave the spa unused for a long period of time in severely cold weather, you should winterize the spa to avoid accidental freezing due to a power or equipment failure.. Follow these easy steps: Turn power to the spa OFF. Drain the spa. Use a wet vac to **** or blow out the air injectors, water jets and water suction fittings. Add 1-3 gallons of RV antifreeze, depending on the size of the spa, to all the air injectors, water jets, suction drains, and filter. Caution: Any lines not receiving adequate antifreeze are subject to freeze damage!

This code indicates the high limit temperateure sensor has failed or has come lose from the CPU board.

Replace sensor

Note: if either the temperature sensor, or the high temperature sensor have fallen out of the thermowells, you will also get this code. If everything is where it should be, then replace the high limit temperature sensor.

Most of this manufatcturers spas have a 3/4" drain valve tucked in between the control pak and the pump. If your does not have this, a sump pump connected to a hose is the best , fastest way to drain a spa. My favorite king is "little giant" which is sold at any lowes or home depot if your in america. If not, any local hardware store should stock these. Cost in USA is about $35

This would indicate that the heater relay is stuck in the closed posistion giving constant power to the heating element.
Either that or thermostat dial is broken

When dealing with a big manufacturer like Jaccuzzi, it is unwise to swap top side controls. They make theirs proprietary on purpose so that swapping is more difficult (especially jacuzzi).
If you use the wrong one, the buttons on the controls will be misleading (such as temp up button cycling jets, or the ozone button cycling the lights, etc)
I would use manufacturer part.

If you are just refilling your spa after having it empty for a time, your shaft seal on the pump motor has dried out and has shrunk making the seal leak. Soon it will drip water into the motor housing and the motor will seize. It is very easy to change a shaft seal. E-mail if you need help
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If you

The water temperature needs replacing not the high limit found usually in the filter well

yes although you probably have this fixed by now. Sounds like your sensors are bad, your filter is dirty(so there is not enough water flow) or one or both of your gate valves might be closed. My best guess is the sensor(s) is bad.

Go to your pool supply place and prostrate yourself to the tech ... tell him or her that you dont know anything about your tub and that you need advice.

Here are things you should consider. Electrical ... your tub should be supplied by a 60 or so amp 220 GFI. No connections closer than 5 feet. Water, get rid of the metal in your water FIRST! Not a biggie in a glass pool but you may want to put i a little calcium to 250 ppm. Get the ALK to 100 and th pH to 7.4 then add the CL. You might want to use bromine ... it is more money and more delicate than CL. Your pool place may say you dont need any of this stuff ... they will try to sell you a product that they claim will set your pool up chemically for 6 months. Buy it ... and then monitor the water keeping an eye on the items I recommended above. If you use liquid chlorine (why would you when you probably have a automatic system that uses small tabs?) and your tub is out side exposed to the sun, consider a little cyanuric acid. Dry CL comes with 'conditioner'.

Good luck with your tub, and thanks for your interest in FixYa.com