Good boy. Resetting timer is always first step for restoring functionality of timer. Try resetting again. This will clear conflicts in programming, or stray code in memeory from factory testing etc.1) Copy following link to download possible manual for Westek timer: Read manual very carefully.
http://waterheatertimer.org/Woods-timers-and-manuals.html#Westek2) Add comment and describe timer buttons in detail, so timer can be identified by expert.3) Buy another Intermatic, GE, or Woods timer at local box store: Advantage of good timer from local store: defects can be replaced easily by buying another timer and returning defect in new package.4) Don't buy westek, first alert, westinghouse, stanley, brinks, timex, and other off-brands from ebay, local drug-thrift-dollar stores, etc that do not have specific warranty protocol and hard-to-find or non-existent manuals. If you need further help, I’m available over the phone at
https://www.6ya.com/expert/gene_9f0ef4df2f9897e7