20 Most Recent Bosch WFK 2401 - Page 5 Questions & Answers

The most likely thing that burns them out is a power surge...the coil is the weakest link and the first to take a hit when the power surges...
Could just be that it wore out also...they fail regularly...

heatman101

The problem is the water inlet valve has failed. Although it is only the cold water the whole valve needs to be replaced. There are 2 solenoids on the valve 1 for cold 1 for hot the cold water solenoid has failed. The reason it works in the softner is it uses a separate solenoid to let water in there.

Check the below link , it might be useful;

http://appliancehelponline.com/washerwaterinlet.html

you can buy a cheap meter from maplins or screwfix for less than a fiver which you can use to test the fuse.
Check all internal wiring connections are true, test in a different socket. There is the possibilty that the motor failure may have blown the main pcb (263909) or the on/off switch (167321) is not operating.
Good luck.

Joe, Thanks for the prompt reply. OK, it sounds like one of two possible culprits, 1) the belt has broke or spun off. 2) the brushes in the motor are worn...although the initial symptom of this is typically manifest in "no spin" so I'd lean towards a broken or spun off belt. You'll need to remove the rear panel for a visual inspection to confirm or dismiss either possibilities. Let me know what you find out. If the belt is off check for possible reasons "why" ? It can be a loose drive pulley, ( the large one, not the motor pulley ) or simply an unbalanced load on the previous wash, just a heads up since you're looking around in there anyway. Of course the belt itself may be worn ( stretched ) or broke and thus at fault as well. Good luck, I'll watch your post. macmarkus :)

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The 03 error code is the drain. Disconnect the drain hoses and check for blockages. If no blockage "time" the drain interval. If it's more than 6 minutes it's the pump. Also make sure you're using the correct type of soap so the ball check valve on the bottom of the outer drum isn't getting fouled with excessive suds. Also disconnect the drain hose from your house plumbing and let it free flow on it's own. This will tell you if the blockage is in your plumbing and not in the machine.

Pl rate me ‘very helpful’ for the free help!

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} 03 error code is the drain. Disconnect the drain hoses and check for blockages. If no blockage "time" the drain interval. If it's more than 6 minutes it's the pump. Also make sure you're using the correct type of soap so the ball check valve on the bottom of the outer drum isn't getting fouled with excessive suds. Also disconnect the drain hose from your house plumbing and let it free flow on it's own. This will tell you if the blockage is in your plumbing and not in the machine.

Pl rate me ‘very helpful’ for the free help!

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The 03 error code is the drain. Disconnect the drain hoses and check for blockages, look for block at end of exit hose. If no blockage "time" the drain interval. If it's more than 6 minutes it's the pump. Also make sure you're using the correct type of soap so the ball check valve on the bottom of the outer drum isn't getting fouled with excessive suds. Also disconnect the drain hose from your house plumbing and let it free flow on it's own. This will tell you if the blockage is in your plumbing and not in the machine.

Pl rate me ‘very helpful’ for the free help!

Hello and welcome to fixya.

I'll start by saying you're right the "01" error code is indicating a fill problem has been detected by the control.

Have you tried just a "cold" water wash ? If not try selecting "quick wash" and on the dial turn it to #1 "cold" in the cotton setting see what happens. Do the same and select #3 "hot". If the error occurs in one and not the other, observe and either focus on the hot water valve or the cold main wash valve ( I don't think it is the cold prewash valve or the error would occur immediately ).

In fact I suspect it is the main wash cold valve ( dual valve ) since you haven't indicated the error occurs during prewash and the hot water valve is energized in prewash by design to help rinse out the detergent no matter what cycle or temp. you selected.

Having said all that, here's what you're dealing with. Even though you appear to have sufficient water flow as you stated you checked for, the electronic control doesn't think it is correct.
There are several factor's which could possibly be causing this error, a couple you've mentioned.

They are...


Water supply turned off. ( obviously not in this case )


Water inlet hose filters (strainers/screens) blocked. ( you've said you cleaned them out )


Water pressure too low. ( must be no lower than 14.5psi and a max. of 145psi )


Water inlet valve(s) has failed. ( this doesn't appear likely...at least at first, not completely failed based on your description...but the control may think it has. If you have an ohm meter you can check it. the coils should have a value of between 2.7 and 3.3k ohms. That means 2700ohms and 3300ohms. If not within those values the control will detect the value being incorrect , hence displaying the "01" error. Change the valve, Bosch part # 265772, or repairclinic.com # 467537.
The Hot water valve if need be is Bosch part # 171295 or repairclinic.com # 423900 )


Control module has failed. ( Not very likely either...but possible...if not the valves. )

Let me know what you find as I will watch for your reply here. Thanks for visiting "fixya". Please take a moment and rate the info provided for you here today.

Let me know if you require further assistance.

Thanks and good luck.

macmarkus :)

Hi,
If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin
http://www.fixya.com/support/r4617986-washing_machine_not_pump_or_spin

If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing Machine not draining and or not spinning
http://www.fixya.com/support/r4784376-front_load_washing_machine_not_draining

heatman101

Hello, It should be relatively easy. Turn off the circuit breaker at your home service panel first, but leave the unit plugged into the outlet to insure it remains "grounded" as these are very vulnerable to "ESD" or "elecro-static discharge". Unplug it ONLY if you are grounded or not sure of which breaker but make sure you are discharged of any static. ( wear a grounding strap is recommended ) I'd hate to see you injured or repairing electronic boards etc. Now you can remove the back panel and spin the belt off as you turn the large pulley ( for the basket & not the motor, this gives you the mechanical advantage ) as you would a bicycle chain. Be careful not to pinch you skin/fingers. Let me know how you make out or if you require further assistance. Please take second to rate the instructions accordingly. Thank you for visiting "fixya" for you repair inquiry and good luck. Macmarkus :)

Check the carbon brushes on the motor.

The resolution for the dreaded "error code 03" with a Bosch WFK 2401 is to replace the drain pump. It's around $50 at repairclinic.com (item #144489 - the only part you should need) and they had it in stock at Tribbles in Upper Marlboro, MD (awesome parts company!).

I'm a home owner who saw similar syptoms as everyone else; the issue was interrmitant, I could observe the impeller spinning when dry draining, but when trying to drain wet, a little might come out if any. I even removed the back panel, disconnected the hoses and cleaned everything out (which I suggest doing when replacing the pump), but the problem persisted.

*disclaimer - I am by no means professional repair man. Proceed at your own risk!*

I finally swapped out the pump and it works fine. Remember to unplug the unit, disconnect all hoses, remove the detergent tray, remove the four screws from the front panel around the drain trap. Gently lay the unit on its front being sure not to put pressure on the dials and to have a towel under it. A little bit of water will come out.

Pinch to disconnect the electrical relay to the pump. Disconnect the hoses at their spring clamps, remove the pump and replace it with the new one (I kept the hose from the discharge port to the drain output connected to make things a little easier. Reconnect the new pump the same way - you really can't get it wrong it you do it this way (thanks go to Bosch for their modular engineering techniques - I can't imagine it would be this simple with any other manufacturer).

Gently stand the unit back up and connect the pump to the front panel again using the four mounting screws. You can position the pump my positiioning your finger inside the pump and up the discharge port.

Be sure everything is tight, reconnect all hoses, plug the unit back in and observe for any water leaks (the back panel should still be off to facilitate this; be sure to keep clear of the belts back there.

When finished, replace the back panel and viola - I was done in an hour.

Note: when inspecting the old pump, I can see exposed O-ring near the discharge port - where the was a lot of wear. I think when water got in there and perhaps leaked into the motor area, the unit shut down the pump to prevent electric shock - thus it worked when dry but not when wet.

Most bosch front panels can be removed by removing soap disp. then 6 screwss top/ bottom .remove door interlock..The boot seal is held by a spring ring onto the outer drum...you may find video on this @ utube...hope this helps

it may be the belt is loose, can you hear the the drum trying to turn? if so its the motor, take the belt off the motor and see if you can spin the rotor it should spin easily

When the cycle doesn't advance, it's probably the timer or a cold-water supply problem:----- It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer.--------- It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water. See There's no cold water.----
There's no cold water---- Some washing machines allow cold water to enter only during certain cycles. Others intermittently allow hot and cold to enter, to temper the temperature of the water. Consult your owner's manual if you are unsure about whether the machine is acting abnormally.--- If you're sure the machine is not working the way it used to--or should--check the following.---- Is the cold water turned on? If not, turn it on.---- Is the washer getting hot water but no cold water? If so, check to see if the control panel settings are correct.---- Is there cold water coming through the proper hose? If not, check to see if the screen inside the water-inlet valve is clean. (The water-inlet valve is the device on the washing machine that the fill hoses are attached to.) If it's clean, you probably have a defective water-inlet valve. If so, you need to replace the valve.----
This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya

It is either the pump that is leaking, or the filter.
I would start by fitting a new filter, and if that does not cure the leak, then you are going to have to fit a new pump.

03 error code is the drain. Disconnect the drain hoses and check for blockages. If no blockage "time" the drain interval. If it's more than 6 minutes it's the pump. Also make sure you're using the correct type of soap so the ball check valve on the bottom of the outer drum isn't getting fouled with excessive suds. Also disconnect the drain hose from your house plumbing and let it free flow on it's own. This will tell you if the blockage is in your plumbing and not in the machine.

probably lose belt